Sandra Carr, MD, MHSA
Fayetteville
Summary
Healthcare professional with extensive experience in medical administration and clinical oversight. Known for driving impactful healthcare initiatives and fostering culture of excellence. Committed to collaborative team environments and adaptable to evolving healthcare needs, with strengths in strategic decision-making and patient care optimization. Results-driven, visionary professional showcasing over 20 years of expertise, optimizing ambulatory services through patient-centric care and unwavering commitment to healthcare excellence. Proven success in overseeing medical practices, teaching, and supervising learners and professionals at various training and practice levels. Demonstrated expertise in developing robust administrative and healthcare teams. Collaborative approach in navigating challenges and fostering growth for healthcare learners, professionals, organizations, and teams. Effective communication and collaboration with community leaders to enhance productivity, growth, and exceptional patient care. Emphasis on continuous clinical quality improvement and driving business growth while leading interdisciplinary teams and optimizing care delivery.
Overview
21
21
years of professional experience
Work History
Chief Medical Officer- Medical Group
Cape Fear Valley Medical Center
01.2024 - Current
- Lead a diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
- Maintain compliance with local, national and federal requirements for staff education and certifications.
- Implemented AI electronic health record systems to improve accuracy, efficiency, and coordination of patient care across departments.
- Define medical and administrative best practices in policies and procedures.
- Streamline hospital operations by identifying inefficiencies and implementing cost-saving measures.
- Oversee successful integration of new technologies into clinical workflows, enhancing diagnostics capabilities and treatment options.
- Promote a culture of transparency and accountability by introducing key performance indicators for all departments.
Medical Director
Stedman Wade Health Services Inc
05.2020 - 11.2023
- Lead diverse team of 55+ healthcare professionals, including Physicians, Physician Assistants, Nurse Practitioners, RNs, Case Managers, and LCSWs. Collaborate directly with CEO of Stedman Wade Health Services and FQHC, ensuring effective communication and alignment of goals. Spearhead seamless transition to telemedicine during COVID-19 pandemic, playing crucial role in adapting organization’s services to new digital landscape.
- Achieved United Hero Feature Provider award in September 2021 for exemplary performance in patient scheduling, wait times, care coordination, discussing medications with patients, following up on test results, and fostering educational doctor-patient conversations.
- Implemented value-based care strategies resulting in significant improvements in both quality of care and reimbursement rates.
Supervising Physician
Stedman Wade Health Services
01.2011 - 04.2020
- Spearheaded establishment of Federally Qualified Community Health Center (FQHC), catering to diverse population comprising military dependents, underserved, underinsured, and privately insured citizens for All-American City. Orchestrated development and implementation of first integrated regional primary care facility, achieving National Commission for Quality Assurance (NCQA) Level 3 Medical Home status and accreditation from Joint Commission as FQHC. Led strategic team effort to ensure successful creation of comprehensive healthcare model, integrating primary care services for community, resulting in improved access and quality of care for patients.
- Received prestigious title of “2017 Woman of the Year” from National Organization of Women, Fayetteville, N.C., in recognition of successfully establishing primary care clinic in underserved medical desert.
- Established collaborative partnership with Chair of Cumberland County Commission (Fayetteville, N.C.) to successfully reinstate primary care services at Cumberland County Health Department’s Adult Health and Dental Clinic, which had been closed since June 2017.
VP Clinical Ed/Services & Residency Director
Southern Regional Area Health Education Center
04.2004 - 09.2010
- Sustained graduate medical education teaching platform for 100+ resident trainees, overseeing 12 faculty members and learners at various levels in dually accredited (allopathic and osteopathic) program, while spearheading clinical division handling 25K patient visits annually. Guided and supported physician trainees and medical students, offering educational assistance and mentorship to help overcome academic challenges and personal obstacles. Assessed and tracked advancement of multiple trainees, ensuring favourable outcomes and progress.
- Attained NCQA recognition through collaboration with executive team to effectively implement GE Centricity EMR system.
Education
Master's - Health Services Administration in Health
Lake Erie College of Osteopathic Medicine
Bradenton, Florida06.2022
Physician Leadership Academy - undefined
National Institute of Program Director Development
Kansas City, KS04.2004
Faculty Development Fellowship - undefined
Duke University
Durham, NC06.2000
Family Medicine Residency - undefined
Duke/SRAHEC
Fayetteville, NC06.1999
Doctor of Medicine - undefined
University of Texas Medical Branch
Galveston, Texas05.1996
Skills
- Healthcare Management
- Quality Improvement
- Patient Relations
- Staff Supervision
- Patient Safety
- Hospital Coordination
- Staff Management
- Program Development
- Nursing & Medicare
- Performance Analysis
- Employee Retention
- Patient safety advocacy
- Clinical expertise
- Clinic administration
- Healthcare management
- Quality improvement
- Clinical quality improvement
- Physician relations
- Improving clinical quality outcomes
- Continuous improvement
- KPI tracking
- Discharge planning
- Chronic disease management
- Quality of care standards
- Health care delivery management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Employee supervision
- Task prioritization
- Self motivation
- Interpersonal skills
Timeline
Chief Medical Officer- Medical Group
Cape Fear Valley Medical Center
01.2024 - Current
Medical Director
Stedman Wade Health Services Inc
05.2020 - 11.2023
Supervising Physician
Stedman Wade Health Services
01.2011 - 04.2020
VP Clinical Ed/Services & Residency Director
Southern Regional Area Health Education Center
04.2004 - 09.2010
Physician Leadership Academy - undefined
National Institute of Program Director Development
Faculty Development Fellowship - undefined
Duke University
Family Medicine Residency - undefined
Duke/SRAHEC
Doctor of Medicine - undefined
University of Texas Medical Branch
Master's - Health Services Administration in Health
Lake Erie College of Osteopathic Medicine
Additional Experience
- Collaborative Physician, OptumHealth and Matrix Medical, North Carolina
- Assistant Family Medicine Residency Director, SRAHEC, Fayetteville, NC
- Associate Director, SRAHEC - Fayetteville, NC
- Chief Resident, SRAHEC - Fayetteville, N.C
- Medical Director, Fayetteville State University's Student Health Services - Fayetteville, N.C
- Student Clerkship Director, University of North Carolina - Fayetteville, North Carolina
Healthcare Board & Committee Service
- American Hospital Association, Chicago, IL, 2019 — Present
- Board of Trustees Cape Fear Valley Health System (CFVHS), Fayetteville NC, 2015—2021
- Association of Family Medicine Residency Directors, Kansas City, KS, 2006-2010
- Carolina Community Collaborative Care Physician Medicaid Management Committee, Fayetteville, NC, 2004-present
Publications
To follow
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