Goal-oriented professional with experience in customer service and team leadership. Known for strong collaboration and people skills, successfully enhancing customer experiences and achieving team objectives in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Delivery Driver
FedEx
Whitsett, NC
05.2025 - 08.2025
Operated delivery vehicle, ensuring compliance with safety regulations and company policies.
Managed timely delivery of packages to designated locations, maintaining high customer satisfaction.
Maintained accurate records of deliveries and pickups using handheld devices and software systems.
Assisted in loading and unloading packages, optimizing space for efficient transport.
Adapted to changing routes and schedules based on real-time traffic conditions and customer needs.
Youth Camp Counselor
Woodberry Forest School Basketball Camp
Woodberry Forest, VA
06.2022 - 06.2024
Supervised daily activities for youth participants, ensuring safety and engagement.
Facilitated skill development through organized basketball drills and team-building exercises.
Created and implemented fun, age-appropriate recreational activities to promote teamwork.
Monitored participant behavior, addressing issues promptly to maintain a positive environment.
Sales Associate
Dick's Sporting Goods, Inc
Winston-Salem, NC
05.2023 - 08.2023
Assisted customers in product selection and provided exceptional service.
Maintained knowledge of current promotions and sales to enhance customer experience.
Operated cash register, processed transactions accurately, and handled cash responsibly.
Restocked shelves and organized merchandise to ensure product availability.
Collaborated with team members to meet daily sales goals and improve store performance.
Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
Ensured the cleanliness and organization of the sales floor for an optimal shopping environment.
Sales Associate
Abercrombie & Fitch
Winston-Salem, NC
05.2022 - 08.2022
Participated in training sessions to develop skills in product knowledge and sales techniques.
Ensured cleanliness and organization of sales floor for optimal shopping environment.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.