Samuel Spillers
Bladenboro
Summary
Results-driven Store Manager with a strong focus on customer satisfaction, team leadership, and inventory management. Proven ability to enhance store operations and drive strategic promotional efforts.
Overview
7
7
years of professional experience
Work History
Store Manager
Fresh Foods
Bladenboro, NC
03.2022 - Current
- Oversaw daily operations, ensuring high standards of customer service and store presentation.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed inventory levels, optimizing stock to reduce waste and improve turnover.
- Analyzed sales data to identify trends, driving strategic promotional efforts.
- Developed and executed staff schedules, aligning resources with peak business hours.
- Resolved customer inquiries and complaints, enhancing overall satisfaction ratings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
General Contractor
Handy Sam's Construction
Lumberton, NC
06.2019 - 02.2022
- Managed project timelines and ensured compliance with safety regulations across multiple job sites.
- Coordinated subcontractor activities to optimize workflow and enhance overall project efficiency.
- Oversaw budgeting processes, ensuring accurate estimates and cost control throughout project lifecycles.
- Developed and implemented quality assurance protocols to uphold construction standards and client satisfaction.
- Evaluated materials and tools, negotiating with suppliers to secure cost-effective solutions for projects.
- Led site meetings to communicate progress updates, addressing challenges collaboratively with stakeholders.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Education
Bachelor of Science - Molecular Biology
University of North Carolina At Pembroke
Pembroke, NC06-1995
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Staff supervision
Accomplishments
Successfully ran two stores for Fresh Foods at the same time.
Timeline
Store Manager
Fresh Foods
03.2022 - Current
General Contractor
Handy Sam's Construction
06.2019 - 02.2022
Bachelor of Science - Molecular Biology
University of North Carolina At Pembroke