Samuel Lambert
Wilmington
Summary
Dedicated and reliable professional with experience at Chilli's Grill & Bar, excelling in problem-solving and time management. Proven ability to enhance customer satisfaction through efficient order processing and strong attention to detail. Known for patience and empathy, ensuring a supportive environment for children and pets alike.
Overview
6
6
years of professional experience
Work History
Babysitter
Aunt And Uncle
07.2025 - 08.2025
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Pet Sitter
Neigbour
07.2025 - 07.2025
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
Togo Specialist
Chilli's Grill & Bar
04.2024 - 08.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
Togo Specialist
Chilis's Bar and Grill
10.2021 - 08.2023
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
- Utilized strong organizational skills in arranging completed orders neatly while minimizing space consumption within the pick-up area.
Volunteer
Retirement Home
12.2019 - 12.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- provided entertainment to the residents by going around and signing christmas carrels
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
No Degree - Business Finance
University of North Carolina At Wilmington
Wilmington, NC06-2027
High School Diploma -
Apex Friendship High School
Apex, NC06-2023
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Critical thinking
Languages
English
Native or Bilingual
Timeline
Babysitter
Aunt And Uncle
07.2025 - 08.2025
Pet Sitter
Neigbour
07.2025 - 07.2025
Togo Specialist
Chilli's Grill & Bar
04.2024 - 08.2024
Togo Specialist
Chilis's Bar and Grill
10.2021 - 08.2023
Volunteer
Retirement Home
12.2019 - 12.2019
No Degree - Business Finance
University of North Carolina At Wilmington
High School Diploma -
Apex Friendship High School
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