Samia Chettouch
Cary,NC
Summary
Dedicated gelato scooper and barista with a strong focus on exceptional customer service and teamwork. Proven ability to maintain cleanliness standards and train new staff, ensuring a positive experience for every guest.
Overview
3
3
years of professional experience
Work History
Gelato Scooper
Honeysuckle Gelato
Cary, NC
03.2025 - Current
- Provided exceptional customer service during peak hours, enhancing guest experience and satisfaction.
- Maintained cleanliness and organization of gelato displays, ensuring appealing presentation for customers.
- Assisted in managing inventory levels, contributing to efficient stock replenishment processes.
- Trained new staff on gelato preparation techniques and customer service protocols, improving team efficiency.
- Resolved customer inquiries and concerns effectively, maintaining high levels of customer loyalty and retention.
Barista
Carriage House Coffee
Cary, NC
08.2024 - 02.2025
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Operated espresso machines and other equipment with precision and care.
- Assisted customers with menu selections, providing personalized recommendations based on preferences.
- Engaged in ongoing training to stay updated on new drink offerings and preparation techniques.
Cashier/Crew Team Member
Chick-fil-A
Cary, NC
01.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted customers with inquiries, ensuring a positive dining experience.
- Collaborated with team members to streamline service during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Cary High School
Cary, NCSkills
- Patience and tolerance
- Reliability and punctuality
- Cleanliness standards
- Efficient speed
- Customer service
- Teamwork
- Friendly and outgoing
- Dependable and responsible
Languages
Arabic
Native or Bilingual
Timeline
Gelato Scooper
Honeysuckle Gelato
03.2025 - Current
Barista
Carriage House Coffee
08.2024 - 02.2025
Cashier/Crew Team Member
Chick-fil-A
01.2023 - 05.2024
High School Diploma -
Cary High School