Samantha Williams
Greensboro
Overview
7
7
years of professional experience
Work History
Restaurant Team Member
Yum Yum Better Ice Cream
03.2021 - Current
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Prepared food orders.
- Greeted guests kindly and answered menu questions.
- Used slow periods to restock supplies and clean.
- Resolved customer complaints professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked closely with other team members to ensure orders are prepared and distributed properly.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
K-8 Afterschool Care
Kids Ahead Afterschool Care
01.2022 - 03.2023
- Led children in group based activities.
- Prepared and distributed food to children.
- Supervised children and monitored safety.
- Assisted children with homework.
- Worked closely with fellow staff members in organizing educational and recreational activities.
- Worked with parents to organize pickups.
- Answered the phone and provided information as needed.
Movie Theatre Attendant
Red Cinemas
06.2019 - 03.2020
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Scanned patrons' tickets and assisted patrons to assigned seats.
- Operated the cash register, handled cash and credit transactions.
- Explained the menu to guests patiently answered any questions.
- Assisted with closing tasks nightly.
- Helped train and supervise new employees.
Summer Camp Counselor
UNCG School of Music
06.2018 - 06.2019
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Led group music lessons with children of varying ages.
- Closely followed directions given by those in charge.
- Supervised children 24/7 during musical rehearsals, free time, and in dorms. Ensured their safety when moving from one location to another.
Education
Bachelor of Arts - Music
The University of North Carolina At Greensboro
Greensboro, NC12-2024
Skills
- Customer interaction
- Guest experiences
- Cash handling expertise
- Order taking
- Email and phone orders
- Recordkeeping
- Supply restocking
- Upselling strategies
- Menu memorization
- Training and cooperating with others
- Following instructions
- Fast learning
- Multitasking
Timeline
K-8 Afterschool Care
Kids Ahead Afterschool Care
01.2022 - 03.2023
Restaurant Team Member
Yum Yum Better Ice Cream
03.2021 - Current
Movie Theatre Attendant
Red Cinemas
06.2019 - 03.2020
Summer Camp Counselor
UNCG School of Music
06.2018 - 06.2019
Bachelor of Arts - Music
The University of North Carolina At Greensboro