Samantha Posadas
Raleigh
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Lowe's
Apex
2025.01 - Current
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Amazon Service Desk
Amazon
Raleigh
2024.09 - 2025.03
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
Education
High School Diploma -
Central Wake High School
Raleigh, NC2025-03
Skills
- Customer service
- Point-of-sale operation
- Database management
- Task prioritization
Languages
Spanish
Professional
Accomplishments
- Achieving recognition from managers and head cashiers with my role at customer service desk and being able to adapt to each different front end departments
References
References available upon request.
Timeline
Customer Service Cashier
Lowe's
2025.01 - Current
Amazon Service Desk
Amazon
2024.09 - 2025.03
High School Diploma -
Central Wake High School