Samantha Miller

• Coordinated with other departments regarding proposed changes to city ordinances or zoning regulations.
• Reviewed permit applications for compliance with local zoning laws and regulations.
• Attended community meetings and public hearings related to zoning issues or development proposals.
• Responded promptly to inquiries from members of the general public regarding planning procedures or requirements.
• Supported planning for community events such as 'JamborBee', Arbor Day, and managing the Pollinator Garden.

Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.

• Assisted applicants in navigating the permitting process, addressing questions and providing solutions to facilitate smoother application experiences.
• Contributed to the development of the online permitting system, enhancing accessibility and improving user satisfaction.
• Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
• Assisted in developing educational materials for applicants, clarifying complex regulations and processes for easier understanding.

• Coordinated logistics for corporate events and conferences, ensuring smooth operations and high attendee satisfaction.
• Managed vendor relationships to secure catering and equipment services, contributing to successful event execution.
• Developed event timelines and schedules for seamless execution.
• Designed event layouts to enhance attendee engagement and comfort, fostering a positive event experience.
• Oversaw event setup and breakdown, ensuring all details were addressed.
• Managed social media accounts associated with the company's events portfolio.

• Developed engaging customer experiences through consistent delivery of exceptional service.
• Supervised team of 20 employees, fostering positive and productive a positive and productive atmosphere to enhance employee satisfaction.
• Monitored inventory levels and procured supplies to ensure seamless bar operations.