Samantha Hunnicutt
Carrboro
Summary
Customer-focused Cashier Team Lead with a proven track record of delivering exceptional guest service. Strong communication and interpersonal skills foster customer loyalty and satisfaction. Effective problem-solver adept at addressing customer inquiries and concerns promptly.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Smithfield
Mebane
04.2022 - 01.2023
- Ensured accurate transactions and efficient service through effective cash register operations.
- Assisted with inventory management, maintaining proper stock levels and organization.
- Executed daily opening and closing procedures for register area to enhance operational flow.
- Addressed customer inquiries and provided relevant store information promptly.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Assistant Manager
Circle K
Gibsonville
07.2019 - 03.2021
- Trained and mentored staff on company policies and customer service techniques.
- Assisted in developing promotional strategies to enhance store traffic and engagement.
- Resolved customer complaints promptly to preserve a positive shopping experience.
- Supervised daily operations, including shift scheduling and duty assignments.
- Monitored employee attendance, timekeeping, and payroll information to ensure accuracy.
- Generated reports on sales trends, inventory levels, and financial data for management review.
Embroidery Operator
Sports Endeavors
Mebane
02.2017 - 01.2018
- Operated embroidery machines to produce high-quality designs on diverse fabrics.
- Set up and adjusted machine settings to meet specific embroidery requirements.
- Monitored machine operations to identify defects, thread breaks, or malfunctions.
- Performed routine cleaning and minor repairs to maintain equipment functionality.
- Maintained a clean and orderly work area in compliance with safety standards.
- Adhered to safety guidelines to ensure a secure working environment.
Education
GED -
Alamance Community College
Graham, NC03-2019
Skills
- Cash register operation
- Inventory management
- Customer service
- Sales analysis
- Merchandising strategy
- Relationship management
- Team leadership
Timeline
Cashier Team Lead
Smithfield
04.2022 - 01.2023
Assistant Manager
Circle K
07.2019 - 03.2021
Embroidery Operator
Sports Endeavors
02.2017 - 01.2018
GED -
Alamance Community College