Samantha Ermo
Wilmington
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property & Project Assistant
JJC Land LLC
07.2024 - Current
- Worked with senior leadership to complete complex projects on time and under-budget.
- Completed multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Escalated major issues to property manager for immediate remediation.
- Showed apartments to potential tenants and answered questions regarding community.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Attended staff meetings and took extensive notes to share with property manager.
Sales Representative
Hendrick Chrysler Dodge Jeep Ram Fiat Wilmington
12.2020 - 06.2024
- Developed, maintained and utilized diverse client base.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
Waitress
Oceanic Restaurant
02.2020 - 12.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
John Jay High School
Hopewell Junction, NY01.2017
Skills
- Spreadsheet development
- Contract documentation management
- Project regulations
- Scheduling and calendar management
- Client relationships
- Documentation management
- Presentation development
- Meeting scheduling
- Telephone etiquette
- Team support
- Billing and invoicing
- Information gathering
Certification
- CNP - Certified Notary Public
Timeline
Property & Project Assistant
JJC Land LLC
07.2024 - Current
Sales Representative
Hendrick Chrysler Dodge Jeep Ram Fiat Wilmington
12.2020 - 06.2024
Waitress
Oceanic Restaurant
02.2020 - 12.2020
High School Diploma -
John Jay High School
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