Samantha Black
Genesis HealthCare
Lexington,NC
1
Certification
7
years of professional experience
Resourceful professional experienced in event planning and activity organization. Strong attention to detail and commitment to safety ensure exceptional resident experiences. Proven ability to collaborate effectively, leading to increased participation and satisfaction among community members.
Work History
Activity Director
1 Year 9 Months- Developed engaging recreational programs to enhance resident well-being and social interaction.
- Coordinated activities and events, fostering community involvement and participation among residents.
- Answered phone calls, approximately 2-6 calls per day. Communicated routinely to residents families about progress and overall well being.
- Assisted in evaluating resident needs to tailor activities that promote physical and mental health.
- Implemented feedback mechanisms to refine programming based on resident preferences and satisfaction.
- Established partnerships with local organizations to expand resources and opportunities for residents.
- Monitored compliance with safety regulations during activities, ensuring a safe environment for all participants.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Floor Technician
2 Years 3 Months- Conducted routine floor maintenance using specialized cleaning equipment and chemicals.
- Ensured compliance with safety protocols while performing daily tasks in healthcare environments.
- Assisted in training new staff on proper floor care techniques and equipment usage.
- Monitored cleanliness standards and addressed issues promptly to maintain facility appearance.
- Collaborated with team members to optimize workflow efficiency during peak operational hours.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
Housekeeper
2 Years 3 Months- Maintained cleanliness and sanitation in patient rooms and common areas.
- Operated cleaning equipment, ensuring proper use and maintenance protocols were followed.
- Assisted in training new staff on cleaning procedures and safety standards.
- Implemented efficient cleaning schedules to enhance workflow and reduce downtime.
- Led team efforts during peak times, coordinating tasks to meet facility needs efficiently.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Assistant Store Manager
1 Year 10 Months- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Coordinated staff schedules to optimize customer service and operational efficiency.
- Trained new employees on service protocols and customer engagement techniques.
- Monitored inventory levels, facilitating timely replenishment to meet customer demands.
- Collaborated with management to develop promotional campaigns, increasing store visibility and sales performance.
- Fostered a positive team environment that encouraged collaboration, communication, and professional growth among staff members.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Landscaping Worker
1 Year 5 Months- Operated landscaping equipment including mowers, trimmers, and blowers to maintain property aesthetics.
- Executed planting and maintenance of shrubs, trees, and flowers to enhance landscape design.
- Collaborated with team members to implement efficient workflow strategies for project completion.
- Assisted in developing seasonal landscape plans tailored to client preferences and environmental conditions.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Created beautiful outdoor spaces by designing and installing custom flowerbeds, hardscapes, and other landscape features.
Education
High School Diploma
Skills
Hospitality management
Interpersonal skills
Adaptability and flexibility
Active listening
Problem-solving
Risk management
Team building
Safety promotion
Professionalism
Customer service
Teamwork and collaboration
Coaching and mentoring
Conflict resolution
Attention to detail
Accident response
Small group leadership
Program development
Organizational skills
Event planning experience
Hospitality management
Certification
CPR certified
CNA training
ASE certified
Timeline
Activity Director
Genesis HealthCare
08.2023 - 05.2025Read More
Floor Technician
Healthcare Services Group
02.2023 - 05.2025Read More
Housekeeper
Healthcare Services Group
02.2023 - 05.2025Read More
Assistant Store Manager
Jiffy Lube Oil Change Center
03.2021 - 01.2023Read More
Landscaping Worker
Canadys Landscaping
03.2018 - 08.2019Read More
West Davidson High School
High School Diploma
Read More