Samantha Beeken
Pikeville
Summary
Recent graduate with foundational knowledge in Medical Assisting and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Selling Lead
Belk
09.2022 - Current
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Committed to reaching predefined sales goals.
- Managed store operations by opening and closing on scheduled shifts.
Cashier
Burger King
01.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for Customers.
Education
Associate of Applied Science - Medical Assisting
Wayne Community College
05-2024
High School Diploma -
Eastern Wayne High School
Goldsboro, NC06-2020
Skills
- Associate coaching
- Teamwork
- Time management
- Reliable and responsible
- Multitasking
- Positive customer engagement
- Goal driven
- Detail-oriented
Certification
- OSHA Certified
- Basic Life Support Certification (BLS) (expires in 02/25)
Timeline
Selling Lead
Belk
09.2022 - Current
Cashier
Burger King
01.2021 - 09.2022
- OSHA Certified
- Basic Life Support Certification (BLS) (expires in 02/25)
Associate of Applied Science - Medical Assisting
Wayne Community College
High School Diploma -
Eastern Wayne High School
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