Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Akers

Monroe,NC

Summary

A detail-oriented and hardworking individual with strong organizational skills is eager to contribute to your team's goals and be a collaborative team player. My ability to accurately manage multiple projects, along with my interpersonal, time management, and problem-solving skills, makes me confident in tackling new professional challenges. I'm excited about the prospect of learning and contributing in a full-time role.

Overview

8
8
years of professional experience

Work History

Server/Shift Manager

Kristophers Bar & Restaurant
01.2021 - Current
  • Managed opening and closing procedures with meticulous financial accuracy
  • Delivered exceptional customer service, promptly resolving guest issues to ensure satisfaction
  • Developed and implemented a new upselling technique, resulting in an increase in daily profits
  • Maximized bar sales through extensive knowledge of beer, wine, and spirits
  • Cultivated strong relationships with repeat customers by engaging in friendly conversation and memorizing orders, fostering customer loyalty

Intern-Events & Promotion

Massage Essentials
01.2019 - 02.2020
  • Assisted with event execution, including venue setup and teardown
  • Developed and implemented a client referral and advertising program
  • Led the planning and hosting of the grand opening event, staying within the client's budget and achieving a 92% return rate
  • Managed social media promotion and online marketing efforts to increase event awareness and engagement

Barista

Starbucks
04.2017 - 03.2019
  • Provided fast and efficient service, managing customer flow in a high-volume environment
  • Maintained consistent attendance and punctuality while adhering to ServSafe standards for cleanliness and food safety
  • Managed inventory control, ensuring accurate stock levels and minimizing waste

Education

Associate of Arts - Business Administration And Management

Central Piedmont Community College
Charlotte, NC
08-2025

High School Diploma -

Parkwood High School
Monroe, NC
06.2020

Skills

  • Attentive Service
  • Customer Service
  • Food Sales and Promotion
  • Attention to Detail
  • Multitasking Abilities
  • Time Management
  • Financial Accuracy
  • Teamwork
  • Professionalism
  • Supervisory Skills
  • Financial Literacy

Timeline

Server/Shift Manager

Kristophers Bar & Restaurant
01.2021 - Current

Intern-Events & Promotion

Massage Essentials
01.2019 - 02.2020

Barista

Starbucks
04.2017 - 03.2019

High School Diploma -

Parkwood High School

Associate of Arts - Business Administration And Management

Central Piedmont Community College

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Samantha Akers