Samantha Aaron

As a regional project manager for Labcorp I acted as a liaison between the laboratory and pharmaceutical sponsors. My day to day consists of responding and resolving issues regarding lab results, logistical concerns, providing study supplies, and providing assistance to the Global Project Management.

• Monitored project progress regularly through status meetings and reports, identifying potential risks or issues proactively
• Facilitated effective communication among team members by conducting regular meetings and providing clear instructions on tasks and responsibilities
• Maintained strong relationships with clients/customers through regular communication regarding their needs/expectations

As an Investigative Solutions Coordinator it is my job to be a bridge between clinics and the laboratory to ensure sensitive patient information is processed quickly. My day to day involves providing friendly and efficient customer service to clinics while operating different computer systems to manage information.

• Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
• Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
• Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
• Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.

As a key holder with Hollywood Feed I was not only responsible for providing excellent customer service to our patrons but also assist in managerial responsibilities, such as opening and closing the store, managing inventory and ordering supplies.

• Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
• Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
• Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
• Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
• Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.