Sakenah Harris
Raleigh
Summary
Seeking an administrative position where teamwork, problem solving abilities, adaptability, Organization and a strong work ethic will enhance the quality of a medical facility.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Registration Representative
WakeMed Physician Practices
Raleigh
10.2022 - Current
- Registered patients by collecting personal and insurance information.
- Verified insurance eligibility and benefits for services rendered.
- Scheduled appointments using electronic health record systems.
- Provided excellent customer service to patients and families.
Medical Office Admin
Rex Ear Nose & Throat
Cary
09.2012 - 10.2022
- Maintains an environment of safety for patients, self and others.
- Processes financial patient information.
- Obtaining/up-dating insurance information.
- Coding visits using ICD9 and CPT codes, entering charges for Office/hospital visits; balancing receipts for day and month, responding to patients/parents and PBO).
- Performs computerized patient scheduling of appointments; generation of schedules, reports and forms as well as other related computer functions.
- Answers telephone directing calls appropriately including providing information when needed.
- Initiates telephone/facsimile communication to confirm appointments, obtain and communicate referral authorizations.
- Receives and greets patients and visitors.
- Processes mail (in-coming & out-going), delivers mail to appropriate person.
- Provides back up and/or support for other administrative medical office assistants.
- Manages and cares for required resources including supplies, equipment, and facility.
- Participates in departmental Performance Improvement activities.
- Maintains clean and organized work environment with needed supplies available.
Shift Supervisor
Wendy's International Restaurant
Raleigh
10.2005 - 01.2021
- Supervise approximately eight to ten employees a night.
- Manage daily operations and schedule staff assignments.
- Handle all cash and credit card transactions and balance cash drawer at close of shift.
- Frequently close store and secure building.
Education
Diploma - Medical Administration
ECPI College of Technology
Raleigh, NC06.2006
Skills
- Medical terminology
- Data Entry
- Receptionist
- Filing
- Medical Office Experience
- Supervising experience
- Customer service
- Organizational Skills
- Shift management
- Administrative Duties
- Microsoft Office
- Cash handling
- Cash register
- Scheduling
- Proficient in medical office procedure
- Edit and correct doctor's orders
- Apply different CPT codes
- Interpret medical terminology
Certification
Driver's License
Timeline
Patient Registration Representative
WakeMed Physician Practices
10.2022 - Current
Medical Office Admin
Rex Ear Nose & Throat
09.2012 - 10.2022
Shift Supervisor
Wendy's International Restaurant
10.2005 - 01.2021
Diploma - Medical Administration
ECPI College of Technology