SAHERA DIXSON
Troutman
Summary
Skilled team player with strong background in receptionist/ customer Service environments. Works well independently or with a team to handle assignments and always ready to go beyond basics assignments. Quick learner with great ability to adapt.
Overview
5
5
years of professional experience
Work History
Payroll Specialist
Isolved Inc
06.2024 - 12.2024
- Used software and related advanced tools to process payroll for employees.
- Maintained payroll information by accurately collecting, calculating and entering data.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Resolved customer inquiries, complaints and issues providing insightful solutions.
Medical Receptionist
US Navy
11.2022 - 05.2024
- Organized, distributed and maintained store paperwork.
- Provided general support and assistance to staff in various clerical duties.
- Followed policy and procedures regarding patient visitation.
- Greeted visitors and those presenting for admissions in consistently professional and courteous manner.
- Maintained confidentiality and security of documents and data.
Audiologist Tech
US Navy
10.2022 - 07.2023
- Inspected and performed scheduled, unscheduled and preventative maintenance.
- Recorded and reported results after performing testing.
- Demonstrated empathy for consumer’s needs and requirements.
- Created custom hearing protection molding for standard ear plugs and musicians in-ear monitors.
- Used various computer applications to complete projects and tasks.
Healthcare Administrator
US Navy
09.2019 - 10.2022
- Maintained confidentiality and security of health records and medical information.
- Maintained communication and good working relationship with facility administration.
- Participated in collecting and documenting medication.
- Authorized equipment purchases and communicated needs to home office.
Education
High School Diploma - undefined
Rocky River High School
Mint Hill, NC02.2017
Skills
- Strong Leader
- Administration
- Inbound call management
- Conflict resolution
- Outstanding Customer Service
- Adaptability
- Reporting and documenting
- Data entry
Timeline
Payroll Specialist
Isolved Inc
06.2024 - 12.2024
Medical Receptionist
US Navy
11.2022 - 05.2024
Audiologist Tech
US Navy
10.2022 - 07.2023
Healthcare Administrator
US Navy
09.2019 - 10.2022
High School Diploma - undefined
Rocky River High School
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