Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadie Mange

Wilmington

Summary

Swim instructor and coach with a proven track record at Raleigh Racquet Club, great at fostering a fun and safe learning environment. Skilled in swim instruction and childcare, I effectively adapt teaching methods to diverse learning styles, ensuring each child's progress while promoting water safety and engagement.


Overview

4
4
years of professional experience

Work History

Swim Instructor/Coach

Raleigh Racquet Club
05.2024 - Current
  • Taught daily swim instruction to students varying in ages and skill levels, both private lessons and large swim team practices.
  • Communicated with clients in a respectful, excited, and organized manner.
  • Adapted teaching techniques to different learning styles.
  • Planned and coach my lessons and practices based off of notes for improvement.
  • Helped set up swim meets.
  • Promoted a fun learning environment through engaging activities and water activities designed to reinforce essential swimming skills, especially with the younger children.
  • Used teaching aids such as kickboards and pull buoys.
  • Knowledgeable in the sport of swimming, technique, drills and water safety (my lifeguard certifications have expired but I would happily get recertified- along with WSI if needed)
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons and practices.
  • Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.

Shift Leader

Everbowl
06.2023 - 08.2024
  • Made and served acai bowls.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Food safety manager certified.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and reported to store owner with supply needs and store updates to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Aquatic Cashier

Raleigh Parks And Recreation
09.2022 - 09.2023
  • Greeted customers entering facility and responded promptly to customer needs.
  • Set up memberships for new customers.
  • Educated customers on Parks and Rec services, facilities, and memberships.
  • Took payments and refund requests.
  • Answered phone calls and questions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Lifeguard

Swim Club Management Group, Inc
05.2021 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner (one of which was a lifesaving emergency)

Education

Bachelor in Criminology - Criminology

University of North Carolina At Wilmington
Wilmington, NC
05-2028

Skills

  • Customer service
  • Patience and empathy
  • Child supervision
  • Creative thinking
  • Relationship building
  • Professionalism and punctuality
  • Swim instruction
  • Swimming and water safety
  • Continuous learning attitude
  • Flexible schedule
  • Rule enforcement
  • Parent communication
  • Inclusive teaching methods

Timeline

Swim Instructor/Coach

Raleigh Racquet Club
05.2024 - Current

Shift Leader

Everbowl
06.2023 - 08.2024

Aquatic Cashier

Raleigh Parks And Recreation
09.2022 - 09.2023

Lifeguard

Swim Club Management Group, Inc
05.2021 - 08.2022

Bachelor in Criminology - Criminology

University of North Carolina At Wilmington

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Sadie Mange