Sadie Dowd
Customer Service
Youngsville,NC
Summary
Skilled at enhancing customer satisfaction and team efficiency, my tenure at Crumbl Cookies sharpened food safety and sanitation skills, fostering the ability to be an active listener. Additionally, it gifted me with various techniques for decorating baked goods.
Bell Nursery cultivated the skills of efficiently stocking and handling plants of a wide variety while remaining cheery and passionate in hot weather.
Chick-fil-a allowed me to demonstrate excellence in kitchen equipment operation and customer service, which helped me achieve positive feedback from employers and customers, as well as operational success.
Overview
5
5
years of professional experience
Work History
Baker
Crumbl Cookies
Wake Forest, North Carolina
01.2022 - 02.2025
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Plant Nursery Worker
Bell Nursery
Wake Forest, North Carolina
05.2021 - 08.2021
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Preserved accurate temperature levels within greenhouse to promote plant health.
Cashier
Chick-fil-A
Wake Forest, North Carolina
01.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Askeomen Christian Academy
Youngsville, NC05.2022
Skills
Team Player
Customer Service
Active Listener
Food safety and sanitation
Dough handling
Product presentation
Opening and closing duties
Kitchen equipment operation
Cake decorating
Allergen awareness
Attention to detail
Timeline
Baker
Crumbl Cookies
01.2022 - 02.2025
Plant Nursery Worker
Bell Nursery
05.2021 - 08.2021
Cashier
Chick-fil-A
01.2020 - 01.2021
High School Diploma -
Askeomen Christian Academy
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