Derron McRae
WINSTON SALEM
Summary
Detail-oriented leasing consultant known for effective communication and team collaboration. Successfully managed lease agreements and tenant inquiries, ensuring compliance and fostering positive relationships to enhance tenant satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Synco Property Management
Winston-Salem
02.2025 - Current
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Maintained accurate records of prospective renters, applications and leases.
- Conducted background checks on applicants to ensure compliance with rental policies.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Promoted high level of customer service and assistance by greeting clients and quickly resolving issues.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Utilized interpersonal communication skills to build rapport with prospective tenants and address their needs effectively.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Detailed application requirements and answered questions from prospective tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Escalated critical issues to property manager to deliver immediate resolution.
Delivery Driver
Amazon
Kernersville
10.2024 - 01.2025
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Communicated with dispatch to receive and confirm delivery instructions.
- Operated delivery vehicle safely in various weather conditions.
Jewelry Department Manager
JCPenney
Winston-Salem
06.2024 - 11.2024
- Monitored inventory levels and placed orders for popular items regularly.
- Analyzed inventory trends to optimize stock levels and reduce excess merchandise.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Trained staff on product knowledge and customer service techniques.
- Analyzed business performance data and forecasted business results for upper management.
- Assisted customers with product selection and provided personalized service experiences.
- Organized merchandise displays to enhance visual appeal and promote sales.
Education
Some College (No Degree) - Business Administration
University of North Carolina At Charlotte
Charlotte, NC12-2026
High School Diploma -
Penn Foster Career School
Scranton, PA04-2020
Some College (No Degree) - Business Administration
Winston Salem State University
Winston-Salem, NCSkills
- Customer service
- Inventory management
- Effective communication
- Lease administration
- Team collaboration
- Problem resolution
- Time management
- Sales promotion
- Organized mindset
- Fair housing compliance
- File management
- Phone and email etiquette
- Property marketing
- Administrative oversight
- Property management knowledge
- Staff management
- Relationship building
- Basic mathematics
Certification
IC3 Certification (Digital Literacy )
Timeline
Leasing Consultant
Synco Property Management
02.2025 - Current
Delivery Driver
Amazon
10.2024 - 01.2025
Jewelry Department Manager
JCPenney
06.2024 - 11.2024
Some College (No Degree) - Business Administration
University of North Carolina At Charlotte
High School Diploma -
Penn Foster Career School
Some College (No Degree) - Business Administration
Winston Salem State University