Sabrina Pridgen
Clinton
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
17
17
years of professional experience
Work History
Sales Specialist
Lowe's Home Improvement
Clinton
05.2008 - Current
- Understand client needs, and assist in locating, demonstrating, selecting, quoting, ordering merchandise, and setting appointments for installs.
- Utilizes CRM (Customer Relationship Management) to build customer relationships and streamline processes, to improve customer service, and increase sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers in locating products, providing detailed information and recommendations.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered customer inquiries regarding product features, pricing, and availability.
Service Manager
Walgreens
Belleville
10.2007 - 03.2008
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Developed and implemented strategies for providing excellent customer service experience.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Monitored staff performance to ensure adherence to customer service standards.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
Education
Bachelors - Business Management Administration
Strayer
Raleigh, NC06.2021
High School Diploma -
Union High School
Union, NJ06.2005
Skills
- Customer relationship management
- Product demonstration
- Time management
- Negotiation skills
- Effective communication
- Product knowledge
- Customer service
- Problem solving
Affiliations
- Awarded for capturing 2 million dollars in sales for Lowes Home Improvement
Timeline
Sales Specialist
Lowe's Home Improvement
05.2008 - Current
Service Manager
Walgreens
10.2007 - 03.2008
Bachelors - Business Management Administration
Strayer
High School Diploma -
Union High School
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