Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
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Sabrina Dambrino

Delivery Consultant
Charlotte,NC

Summary

Resourceful and results-driven professional with a proven track record of managing delivery processes and driving successful sales outcomes. Skilled at building strong relationships, understanding business needs, and delivering tailored solutions. Highly adaptable and quick to learn new industries, tools, and processes, with a commitment to continuous growth and excellence. I am excited to leverage transferable skills in stakeholder management, strategic problem-solving, and sales enablement to make an immediate impact in a new environment.

Overview

6
6
years of professional experience
2019
2019
years of post-secondary education

Work History

Delivery Manager

INSPYR SOLUTIONS
Charlotte, NC
09.2021 - Current
  • Engaged customers to discuss business needs and explore opportunities to increase sales.
  • Onboarded over 24 new in clients in one year surpassing sales goals and exceeding KPIs by 115%, which increased total yearly revenue to $1M.
  • Enhanced team performance by providing regular feedback, coaching, and training opportunities.
  • Created job descriptions and coordinated with managers to schedule interviews via MS Teams and WebEx.
  • Negotiated competitive salary packages for new hires, contributing to employee satisfaction and retention.
  • Reduced cost-per-hire by proactively building a pipeline of talent through ongoing networking and relationship-building efforts.

Patient Care Coordinator

Laxer, Long, & Savage
Charlotte, NC
06.2019 - 09.2021
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Reduced wait times by implementing an effective appointment reminder system for over 300 active patients, minimizing no-shows and late arrivals.
  • Processed payments and performed end of day financial closing analysis to ensure proper payments were collected and that transactions were documented appropriately in our internal billing system.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Managed approximately 50+ incoming calls a day as well as stayed up to date on daily email correspondence reducing response time down to a 10 minute maximum wait time.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Education

Batchelor’s - Public Health

THE UNIVERSITY OF SOUTHERN MISSISSIPPI
Hattiesburg, MS
05-2019

Skills

  • Client Consultations

  • Agile Methodologies

  • Sales

  • Scheduling

  • Budgeting

  • Financial Analysis

  • Business Analysis

  • Excel

  • Power BI

Accomplishments

  • USM Dean’s List and President’s List
  • USM Luckyday Scholar (4 years) - Community service-based scholarship program that emphasizes servant leadership among scholars.
  • USM Dance Team Captain (2 years) – (Voted by teammates and coach). Responsible for choreographing precision halftime performances and coaching dancers on technique improvement. The captains help facilitate the audition process by teaching the dancers and evaluating their skills. Captains are also expected to be well versed in communication for interviewing purposes.

Affiliations

  • Delta Gamma Sorority Member -Delta Pi Chapter (2015-2019)
  • Served as Delta Gamma Dance Chair- Choreographing routines and facilitating rehearsals promoting philanthropic fundraisers.
  • Served on Delta Gamma's Honor Board which is a student-led judicial body that maintains the overall morale and integrity of the sorority.

Interests

  • Travel
  • Fitness
  • Teaching Dance
  • Hiking
  • Camping

Timeline

Delivery Manager

INSPYR SOLUTIONS
09.2021 - Current

Patient Care Coordinator

Laxer, Long, & Savage
06.2019 - 09.2021

Batchelor’s - Public Health

THE UNIVERSITY OF SOUTHERN MISSISSIPPI
Sabrina DambrinoDelivery Consultant