Summary
Overview
Work History
Education
Skills
Timeline
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Ryder Jones

Charlotte

Summary

Dynamic and detail-oriented professional with experience at Firehouse Subs and Gamestop, excelling in food and retail service standards and customer assistance. Proven ability to enhance client satisfaction through meticulous execution of tasks and effective teamwork. Skilled in building rapport, inventory management, along with consistently maintaining a clean and organized environment.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

Firehouse Subs
08.2024 - 04.2025
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Greeted guests, promoted specials, and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Kept workplace clean and organized in line with restaurant policies.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Sales Floor Associate Cashier

GameStop
09.2023 - 02.2024
  • Issued receipts and processed refunds, credits, or exchanges.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Processed refunds and exchanges in accordance with company policy.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

South Meck High School
Charlotte, NC
06-2025

Skills

  • Food service standards
  • Product stocking and rotation
  • Supplies monitoring
  • Multitasking and prioritizing
  • Health and safety compliance
  • Cleaning and organization
  • Positive and professional
  • Cash register operation
  • Phone etiquette
  • Verbal and written communication
  • Customer assistance
  • Time management
  • Dependable and honest
  • Meticulous execution of tasks
  • Teamwork and collaboration
  • Inventory counts
  • Retail sales
  • Upselling strategies

Timeline

Sandwich Artist

Firehouse Subs
08.2024 - 04.2025

Sales Floor Associate Cashier

GameStop
09.2023 - 02.2024

High School Diploma -

South Meck High School

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Ryder Jones