Ryan Sage
Charlotte
Summary
Creative and adaptive professional who is well-educated in many IT fields. Intellectually driven with strong communication abilities to ensure all endeavors undertaken are fully understood and completed to the full satisfaction of all parties involved.
Expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols, and technical support procedures.
Skilled in identifying and resolving complex technical problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner
Sage's Circuits
09.2018 - Current
- Self-owned PC company that offers gaming computers and office desktops to fit in any budget.
- I work directly with customers to ensure every system sold is built to thoroughly meet their needs.
- Interact well with customers to build connections and nurture relationships.
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Provide professional IT services that exceeded customer expectations.
- Utilize SEO and networking skills to foster an online presence and draw in site traffic.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Website Manager
TexMex Furniture, Monroe
01.2023 - 02.2025
- I was contracted to manage the content and function of TexMexHub.com, a small furniture reseller located in Monroe, NC.
- I updated and added website content when requested by the site owner, or as needed to ensure up to date content.
- This role demanded strong IT and writing skills
- Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
Online Content Writer
Modern Timber Craft
04.2022 - 08.2024
- Utilized MSWord, PowerPoint, Excel, SEO, and online research, skills to create all content required.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Organized material to research and complete writing tasks.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Education
CompTIA A+ Network+ Security+ -
ONLC Training Center
01.2009
Associate's degree - Computer Engineering
Central Piedmont Community College
01.2015
Skills
- Fast learner
- Adaptability
- Web content writing
- Technical writing
- Customer service
- Computer skills
- Technical support
- Remote support
- Hardware installation
- Troubleshooting and Diagnostics
- Help desk operations
- Data recovery
Websites
Certification
- CompTIA A+ (2025-2028)
Timeline
Website Manager
TexMex Furniture, Monroe
01.2023 - 02.2025
Online Content Writer
Modern Timber Craft
04.2022 - 08.2024
Business Owner
Sage's Circuits
09.2018 - Current
Associate's degree - Computer Engineering
Central Piedmont Community College
CompTIA A+ Network+ Security+ -
ONLC Training Center
Details
- 9801 Bella Marche Drive, Charlotte, 28227, United States
- (1)-910-742-6820
- Ryanesage@gmail.com
Links
- Sage's Circuits Website