Drove the entire loan origination process from initial application to final closing, ensuring meticulous follow-through on all critical milestones.
Managed a dynamic and active loan pipeline, skillfully prioritizing files to maintain a consistent flow of closings while mitigation processing delays.
Mastered a diverse product suite, including conventional, FHA, VA and portfolio loan programs, applying guidelines to find optimal client solutions.
Conducted thorough risk assessments of borrower financial profiles, proactively identifying and resolving potential underwriting issues before formal submission.
Expertly qualified prospective borrowers through comprehensive financial assessments and in-depth discussions of their long-term financial goals.
Resident Advisor
THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
07.2014 - 05.2015
Proactively mentored and advised a floor of 72 residents on academic and life experiences.
Enforced university policies and insured safety of the residents within the residence hall.
Developed, promoted, and conducted programs on diversity, personal development, academic success and financial responsibility.
Facilitated connections and relationships between residents and co-workers while establishing a successful residence hall community.
Educated, advised, and encouraged residents on available campus resources.
Managed various administrative duties including room condition forms, maintenance requests, incident reports, and room transfers.
Mediated and resolved situations of conflict between residents.
MSS Financial Services Representative at North Carolina State Employees Credit UnionMSS Financial Services Representative at North Carolina State Employees Credit Union