RYAN KUBETZ
Huntersville
Summary
Dynamic customer service professional with extensive experience at Target and Publix, excelling in team collaboration and staff training. Proven ability to enhance shopping experiences through effective communication and point of sale systems. Skilled in product merchandising and project management, consistently driving operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front end, customer service, drive-up, stocker
Target
Huntersville
10.2024 - 12.2024
- Interacted with customers to provide assistance and enhance their shopping experience.
- Trained new employees on register operations and customer assistance to ensure high service standards.
- Operated cash registers, self-checkout, customer service desk, handheld inventory management devices, and other various department devices.
- Collaborated with team members to ensure efficient operations through effective communication and time management.
- Found customers' orders, scanned, sorted, and delivered their items to the correct department.
Produce Clerk
Publix
Huntersville
05.2022 - 03.2024
- Responsible for maintaining, stocking, and running the produce department.
- Interacted with customers daily to provide assistance and enhance their shopping experience.
- Collaborated with team members to streamline operations and improve overall department efficiency.
- Trained new employees on produce department operations for both team-based and independent work.
- Managed the nightly closure of the department and executed all closing tasks.
Education
Bachelor of Science - Computer Science, Ai, Robotics, and Gaming
University of North Carolina at Charlotte (UNCC)
Charlotte, NC12.2026
Associates - Arts
Central Piedmont Community College (CPCC)
Charlotte, NC05.2024
Skills
- Customer service
- Point of sale systems
- Sales techniques
- Teamwork
- Time management
- Staff training
- Product merchandising
- Visual merchandising
- Software development
- Data analysis
- Motor control technology
- Arduino expertise
- Robotics experience
- Multimeter diagnostics
- Project management
- Communication skills
Certification
TestOut Pro Certified: Microsoft Office Essentials
Accomplishments
CPCC Dean's List: Spring 2023 & Fall 2024
Affiliations
NHRL Combat Robotics Semifinalist Team
Timeline
Front end, customer service, drive-up, stocker
Target
10.2024 - 12.2024
Produce Clerk
Publix
05.2022 - 03.2024
Bachelor of Science - Computer Science, Ai, Robotics, and Gaming
University of North Carolina at Charlotte (UNCC)
Associates - Arts
Central Piedmont Community College (CPCC)