Ryan Kovacs
Clayton
Overview
17
17
years of professional experience
Work History
Office Specialist
ClearDefense Pest Control
2021.06 - Current
- Managed scheduling and appointment coordination for service technicians to optimize workflow efficiency.
- Trained and mentored junior sales staff, fostering a high-performance team environment.
- Developed and maintained strong customer relationships to enhance client retention and loyalty.
- Conducted market research to identify emerging trends and customer needs, informing sales strategies.
- Led negotiations with key accounts, securing long-term contracts that aligned with business objectives.
Car Washer Supervisor
American Pride Car Wash
2015.08 - 2021.06
- Supervised daily car wash operations, ensuring adherence to quality and safety standards.
- Trained new staff on effective washing techniques and equipment usage.
- Developed and implemented workflow improvements to enhance service efficiency.
- Conducted regular inspections of equipment and tools to maintain operational readiness.
- Maintained and repaired car wash equipment to meet operational demand.
Car Detailer
Hendrick Automotive Group
2011.09 - 2015.08
- Performed thorough cleaning, polishing, and detailing of vehicles to enhance presentation and customer satisfaction.
- Utilized advanced cleaning equipment and products to ensure high-quality finishes on all vehicles.
- Developed efficient workflows for detailing processes, reducing time while maintaining quality standards.
- Trained new team members on best practices for vehicle care and safety protocols.
Stocker
Party City
2009.09 - 2011.07
- Stocked shelves efficiently to ensure product availability and enhance customer shopping experience.
- Organized merchandise displays, improving visibility and accessibility of products for customers.
- Assisted in inventory management by tracking stock levels and reporting discrepancies to management.
- Maintained cleanliness and organization of storage areas, promoting a safe work environment.
Education
High School Diploma -
Clayton High
Clayton, NCSkills
- Time management expertise
- Vendor relations management
- CRM software proficiency
- Goals and performance
Timeline
Office Specialist
ClearDefense Pest Control
2021.06 - Current
Car Washer Supervisor
American Pride Car Wash
2015.08 - 2021.06
Car Detailer
Hendrick Automotive Group
2011.09 - 2015.08
Stocker
Party City
2009.09 - 2011.07
High School Diploma -
Clayton High