Office Specialist
ClearDefense Pest Control
06.2021 - Current
- Managed scheduling and appointment coordination for service technicians to optimize workflow efficiency.
- Trained and mentored junior sales staff, fostering a high-performance team environment.
- Developed and maintained strong customer relationships to enhance client retention and loyalty.
- Conducted market research to identify emerging trends and customer needs, informing sales strategies.
- Led negotiations with key accounts, securing long-term contracts that aligned with business objectives.