Ryan Jackson
Winston-Salem
Summary
Pharmacy professional prepared for this role with solid foundation in medication dispensing and patient care. Known for strong focus on team collaboration and achieving results in dynamic healthcare environment. Reliable and adaptable, ensuring seamless operations and high-quality service. Skills include medication preparation, inventory management, and customer service. Has been in customer service for over 7 years and know how to build relationships and get any job done.
Overview
7
7
years of professional experience
Work History
Server
Kick Back Jacks
2024.10 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Used POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Pharmacy Technician Trainee
Walgreen's Pharmacy
2023.07 - 2024.08
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Collected co-payments or full payments from customers.
- Assisted with filling of over 200 prescriptions daily.
Shift Lead
Walgreen's Pharmacy
2022.05 - 2023.07
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Handled cash procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Supervisor
Kings Dominion Amusement Park
2018.09 - 2022.05
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked as a team with other departments to ensure smooth daily operation and guest satisfaction throughout the work day.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Provide a safe, positive, and comfortable work environment
Education
Highland Springs High School
Richmond, VA2020-06
Skills
- Sales expertise
- Problem-solving skills
- Strong work ethic
- Guest engagement
- Confidentiality and HIPAA
- Medication dispensing
- Prescription filling
- Labeling accuracy
- Training and mentoring
- Attention to detail
- Goal oriented
Timeline
Server
Kick Back Jacks
2024.10 - Current
Pharmacy Technician Trainee
Walgreen's Pharmacy
2023.07 - 2024.08
Shift Lead
Walgreen's Pharmacy
2022.05 - 2023.07
Supervisor
Kings Dominion Amusement Park
2018.09 - 2022.05
Highland Springs High School