Ryan Howerton
Waxhaw
Summary
Dynamic and dedicated professional with a strong background in customer service and sales. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Experienced in managing inventory and operating POS systems, consistently achieving high levels of efficiency and service excellence.
Overview
7
7
years of professional experience
Work History
Ride Operator
Carowinds
Charlotte
03.2025 - Current
- Enforced age and height restrictions for ride access, ensuring compliance with regulations.
- Inspected ride vehicles and equipment before opening it to the public.
- Checked seatbelts of riders to maximize safety and manage risk.
- Monitored guest behaviour while riding attractions.
- Operated ride control panels and monitored ride performance during operation.
Security Officer
Paragon Security
Huntersville
10.2024 - 12.2024
- Gun training for possible threat
- Passed Rifle and pistol ppsb qualifications
- Learned the basics of a nuclear plant
Unarmed Security Officer
Tailormadesecurity
Charlotte
12.2023 - 10.2024
- Provided customer service assistance in resolving conflicts or disputes.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Investigated reported incidents to protect company assets.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Operated security vehicles for patrolling large premises efficiently.
Retail Sales Specialist and Assistant Manager
Oreily's Auto Parts
Monroe
08.2018 - 10.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized store by returning merchandise to proper areas and restocked displays.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Developed strong relationships with customers through excellent customer service skills.
- Looking up parts on computer for customers
- Install basic car parts on customer vehicles
- Open and close store for the day
Education
High School Diploma -
Sun Valley High School
Monroe, NC06-2018
Skills
- Customer service
- Communication skills
- Parts inventory
- Problem-solving abilities
- Sales
- POS systems
- Hard working
Accomplishments
- #13 in the top 20 oreilly cash sales for the east coast region November 2022
Timeline
Ride Operator
Carowinds
03.2025 - Current
Security Officer
Paragon Security
10.2024 - 12.2024
Unarmed Security Officer
Tailormadesecurity
12.2023 - 10.2024
Retail Sales Specialist and Assistant Manager
Oreily's Auto Parts
08.2018 - 10.2024
High School Diploma -
Sun Valley High School