Ruth Moreno
Holly Ridge
Summary
Dedicated Master Detention Officer with extensive experience at New Hanover County Sheriff's Department and Guilford County Sheriff's Department. Skilled in emergency response and crisis intervention. Proven ability to enhance facility safety through thorough inspections and effective supervision. Recognized for training new officers and maintaining order in high-stress situations, ensuring compliance with regulations and fostering positive inmate relationships.
After almost 9 years, I have decided to make a positive change for myself and my family. I have alot of certifications and looking forward to the future!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Master Detention Officer
New Hanover County Sheriff's Department
09.2019 - Current
- Currently assigned to the Laundry Unit. I supervise inmate workers as they wash and dry laundry.
- Supervise inmates in the housing units when needed.
- Assist Intake when needed, which includes accepting new arrestees, processing their paperwork, and booking them into the system.
- Trained new officers on operational procedures and safety measures within the facility.
- Developed reports detailing incidents, inmate behavior, and operational challenges for review by supervisors.
- Responded promptly to emergency situations, and provided medical aid if needed.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Documented inmate behavior and activities in logbooks.
- Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
- Conducted regular inspections of detention areas to maintain security and order.
- Established positive working relationships and maintained boundaries with resident offenders.
Detention Officer
Guilford County Sheriff's Office
03.2017 - 09.2019
- Supervised inmate activities to ensure safety and security within detention facility.
- Conducted regular inspections of facilities to maintain compliance with regulations and standards.
- Managed inmate intake and release processes, ensuring accurate documentation and adherence to protocols.
- Collaborated with law enforcement personnel during emergencies to coordinate responses effectively.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
Education
High School Diploma -
Johnston Christian Academy
Hampstead, NCSkills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Crisis Intervention Certified
- Field Training Certified
- X26 Taser Certified
- CPR Certified
- Fork Lift Operator Certified
Certification
- DOCC- Detention Officer Certification Course (2017)
- Certified Field Training Officer (2019) 1 week course
- Certified to use the X26 Taser (2019)
- Certified Field Training Officer refresher (2021) 2 week course
- Crisis Intervention Certified (2021) 2 week program
- Certified Forklift Operator (2022)
- CPR Certified ( recertified every year)
Timeline
Master Detention Officer
New Hanover County Sheriff's Department
09.2019 - Current
Detention Officer
Guilford County Sheriff's Office
03.2017 - 09.2019
High School Diploma -
Johnston Christian Academy
July 2017 Officer of the Quarter
While working for the Guilford County Sheriffs Department , I was recognized for all my hard work. Also was recognized for my quick and swift response in assisting an Inmate during a medical emergency which required EMS to be activated.