Ruslan Rautiola
Hickory
Summary
Enthusiastic and diligent strategic communication student at Bob Jones University with a focus on marketing and public relations, including crisis communication and management. Skilled in digital marketing and effective communication, with a strong commitment to clear messaging and exceptional service delivery
Overview
4
4
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
WAVES
11.2025 - Current
- Operated car wash equipment to ensure efficient and effective vehicle cleaning processes.
- Assisted customers with service selection, enhancing overall satisfaction and experience.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
Back of House Certified Trainer
Chick-fil-A
04.2022 - 01.2025
- Enhanced operational efficiency during peak hours by coordinating team workflow.
- Trained new back-of-house staff on processes to achieve performance goals.
- Prepared food items following standardized recipes for consistent quality and taste.
- Achieved high performance standards as a certified back-of-house trainer.
- Maintained high-level proficiency across multiple roles in back-of-house operations.
Education
Bachelor's Degree - Strategic Communication
Bob Jones University
Greenville, SC05.2027
High School Diploma - undefined
Tabernacle Christian School
Hickory, NC05.2021
Skills
- Crisis management
- Teamwork and collaboration
- Relationship building
- Crisis response
- Internal communications
- Digital marketing
- Strong communication skills
- Public relations strategies
Accomplishments
Dean's List honors on three separate occasions: Fall of 2023, Spring of 2025, and Fall of 2025
Certification
Fundamentals of Digital Marketing, Google, 2024
Timeline
Car Wash Attendant
WAVES
11.2025 - Current
Back of House Certified Trainer
Chick-fil-A
04.2022 - 01.2025
High School Diploma - undefined
Tabernacle Christian School
Bachelor's Degree - Strategic Communication
Bob Jones University