Ruby Zepeda
Asheville
Summary
Dynamic professional with a strong background in customer service and inventory management, honed at Smoothie King. Proven ability to enhance customer engagement and streamline operations, ensuring high-quality service. Skilled in time management and proficient with blending equipment, consistently delivering exceptional results and fostering a positive dining experience.
Overview
7
7
years of professional experience
Work History
Associate
Smoothie King
08.2025 - Current
- Operated blending and preparation equipment to ensure high-quality smoothie production.
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels and conducted stock checks to maintain proper supply flow.
- Ensured cleanliness and organization of workstations, adhering to health and safety regulations.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
Overnight Stocker
Walmart
04.2019 - 09.2022
- Coordinated overnight inventory replenishment to ensure optimal product availability.
- Operated pallet jacks and forklifts to transport merchandise efficiently throughout the store.
- Organized stock shelves according to company standards to enhance visual merchandising.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Monitored inventory levels at registers and communicated needs to management.
- Welcomed customers and helped determine their needs.
Server
Olive Garden
06.2020 - 06.2021
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed dining area to maintain cleanliness and organization during peak hours.
- Collaborated with kitchen staff to streamline food preparation and enhance service speed.
- Trained new servers on menu items and efficient service techniques for improved performance.
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
Timeline
Associate
Smoothie King
08.2025 - Current
Server
Olive Garden
06.2020 - 06.2021
Overnight Stocker
Walmart
04.2019 - 09.2022