Summary
Overview
Work History
Education
Skills
Timeline
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Rozlin Parsons

Roanoke Rapids

Summary

Dedicated Retail Sales Associate with a proven track record in customer service, teamwork, and problem-solving. Committed to fostering customer loyalty and ensuring satisfaction through effective communication and reliable service.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Cracker Barrel
06.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to promote a welcoming environment.
  • Operated point-of-sale system efficiently for accurate transaction processing.
  • Collaborated with team members to achieve daily sales goals and improve customer service.
  • Restocked merchandise promptly to ensure product availability for customers.
  • Developed knowledge of store products and promotions to provide informed recommendations.
  • Handled customer complaints professionally, ensuring swift resolution and satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

High School Diploma -

KIPP Gaston College Preparatory
Gaston, NC
06-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Money handling
  • Cash register operation
  • Professional appearance

Timeline

Retail Sales Associate

Cracker Barrel
06.2025 - Current

High School Diploma -

KIPP Gaston College Preparatory
Rozlin Parsons