Dynamic Lead Mechanic with extensive experience at Stay Alert Safety Services, excelling in mechanical repair and preventive maintenance. Proven ability to enhance team performance through effective training and communication. Recognized for strong problem-solving skills and dedication to customer service, ensuring high-quality outcomes and client satisfaction.
Overview
32
32
years of professional experience
Work History
Lead Mechanic
Stay Alert Safety Services
07.2017 - Current
Performed routine and scheduled maintenance services.
Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
Diagnosed mechanical failures to determine and delegate corrective actions.
Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
Developed strong working relationships with clients, ensuring open lines of communication and addressing any concerns promptly to maintain trust and satisfaction.
Determined schedules and assignments of work activities for 2-member team, considering work priority, availability of equipment and skill of personnel.
Assisted management with hiring decisions by participating in interviews and contributing valuable insights regarding potential candidates'' skills and experience levels relevant to the role requirements.
Utilized suppliers to complete estimates for materials, labor and service costs.
Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
Delegated jobs to subordinates and monitored quality of work.
Repaired and replaced worn and damaged components.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Lead 2-cycle Engine Mechanic
J.E. Womble and Sons
01.2003 - 07.2017
One of the first Gold certified STIHL 2-cycle mechanics in NC.
Over 13 years experience working for the top dealer in the state for sales.
Good working relationship with other employees and customers.
Prepared estimates by assessing and diagnosing problems with the equipment.
Used drawings and resources online and factory direct to assess and acquire the necessary quotes and parts to build work orders for customers.
Efficacy and timely productivity to get customers equipment returned in a working and safe condition.
The ability to communicate effectively to the customer the reason for cost of repair or replacement of equipment
Demonstrating a professional work ethic by being on time for my job and ready to work.
Acquiring and learning to use to proper tools for the job.
Level 3 Technician
Echo Star Corporation (Dish Network)
01.2001 - 01.2003
Worked directly for Dish Network as it was commonly know.
Run RG-6 and RG-8 coaxial cable throughout residential and commercial homes and building.
One of the first technicians promoted to commercial status to build and wire commercial buildings for the use of a large scale TV system.
One of technicians ask to fix or repair any damages caused by installation of wiring by other technicians. Repair damaged walls, paint or minor sheetrock repairs.
Onsite observation of the project and assess a plan to build the wiring format of the project.
Build good customer relationship and communicate effectively the plan to the customer for their desired format.
Escalator Mechanic
Schindler Elevator Corporation
01.1993 - 01.2002
Preformed final run inspections before units were prepped to ship
Meet all quality assurance inspections before turning over to for final processing
Adjusted timing on motors sprockets and step run guidance clearances
Assembled motors for production line and installed.
Learned to Mig and Stick weld vertical, horizontal, flat and overhead.
CWB certified assistant welding inspector.
Earned my 4 year Mechanical Journeyman's degree from the state of NC.
Earned my 2 year associates degree in Industrial Maintenance.
learned every job in the Mechanical Assembly department.
Was responsible for the maintenance and up keep for the only 2 escalators in Sampson County at that time.
My position was an extension of management and I was responsible for the ordering of tools and supplies for approximately 40 employees.