Ross Kimbirl
Belmont
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recreation Services Attendant
Aspen Ski Company
06.2022 - 09.2022
- Inspected park and recreational areas regularly to maintain safe and clean premises.
- Provided information about facilities, entertainment options and rules and regulations to visitors.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Encouraged rules and regulations of recreation facility to promote safety and welfare of guests and members.
- Inspected equipment to detect wear and damage, and conducted minor repairs such as oiling parts.
- Communicated proactively with guests to troubleshoot problems and provide guidance.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
Ski Rental Technician
Snowmass Sports
11.2021 - 05.2024
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Placed sales calls and handled sales for incoming customer calls.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Kept shop clean, organized and stocked with supplies.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Retail Sales Associate
REI
09.2021 - 12.2021
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Camp Counselor
Camp Grier
05.2021 - 08.2021
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
Sales Account Manager
Charlotte Marketing Co.
03.2019 - 09.2019
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Organized joint sales calls with current customers and outside vendors.
- Anticipated clients' needs by staying in touch on regular basis.
- Trained peers and management team on internal system supports and implementation plans.
- Obtained and evaluated credit information about prospective customers.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Photography Sales Specialist
Portrait Innovations
09.2018 - 01.2019
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Photographed high-quality images for various print and digital projects.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Took photos from different angles and perspectives to capture perfect images.
- Offered image proofs to help clients choose best photos from shoot.
- Scheduled studio appointments to shoot wide variety of subjects.
- Collaborated with clients to create engaging photo albums.
- Shot photographs in controlled lab, field, and remote environments.
- Selected and set up appropriate props, backdrops, and lighting.
Freelance Photographer
Ross Kimbirl
01.2020 - Current
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Photographed high-quality images for various print and digital projects.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Utilized various types of camera equipment to capture best possible shots.
Guide/Bike & Paddleboard Tech
Blazing Adventures
06.2023 - 09.2023
- Provided detailed pre-trip information packages to clients for adequate preparation before their journey commenced.
- Conducted post-tour evaluations to identify areas for improvement and implement necessary changes for future iterations of the same experience.
- Managed budgets for individual tours while adhering to financial targets set by management without compromising quality standards or guest satisfaction levels.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Education
Commercial Photography
Rocky Mountain School of Photography
Missoula, MT05.2023
Outdoor Leadership
NOLS
Coyhaique, Chile01.2018
Skills
- Proactive Problem-Solving
- Critical Thinking
- Conscientious and Detail-Oriented
- Communication and Interpersonal Skills
- Guest Satisfaction
- Complex Problem-Solving
- Adaptable and Flexible
- Productivity and Time Management
Certification
- Commercial Photography, Rocky Mountain School of Photography - 2023
Hobbies
- Photography
- Hiking
- Climbing
- Skiing
- Backpacking
- Camping
- Music
- Art
Timeline
Guide/Bike & Paddleboard Tech
Blazing Adventures
06.2023 - 09.2023
Recreation Services Attendant
Aspen Ski Company
06.2022 - 09.2022
Ski Rental Technician
Snowmass Sports
11.2021 - 05.2024
Retail Sales Associate
REI
09.2021 - 12.2021
Camp Counselor
Camp Grier
05.2021 - 08.2021
Freelance Photographer
Ross Kimbirl
01.2020 - Current
Sales Account Manager
Charlotte Marketing Co.
03.2019 - 09.2019
Photography Sales Specialist
Portrait Innovations
09.2018 - 01.2019
Commercial Photography
Rocky Mountain School of Photography
Outdoor Leadership
NOLS
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