Digital Content Quality Analyst
National Software
Michigan
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Developed comprehensive test plans and cases based on project requirements, ensuring thorough coverage.
- Implemented automated testing processes, reducing manual errors and improving testing efficiency.
- Facilitated training sessions on new tools and processes, enhancing team knowledge and performance.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
