Rosemary Strawn
Jacksonville
Summary
Detail-oriented Fabrication Welder with proven skills in MIG, SMAW, and FCAW welding. Committed to safety compliance and quality assurance. Dedicated professional with a blend of welding experience and customer service expertise. Known for exceptional problem-solving skills and attention to detail, ready to enhance fabrication processes and exceed customer expectations.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Fabrication Welder
Container Products Company
Currie
07.2025 - Current
- Inspected welds for quality and compliance with safety standards.
- Fabricated metal components and structures according to blueprints, drawings, and written specifications.
- Welded metal pieces together using MIG welding process.
- Cut metal parts using oxyacetylene torch and plasma cutter for fabrication projects. with oxyacetylene torch and plasma cutter.
- Operated plasma cutting table to fabricate metal components.
- Interpreted blueprints and technical drawings for accurate assembly.
- Assisted in training new welders on techniques and best practices.
- Utilized overhead cranes to lift heavy objects into place during fabrication projects.
- Operated forklifts to move large components around the shop floor.
- Documented production activities and maintained inventory logs.
Structural Welder
Quillen Welding Services
Morehead City
05.2025 - 07.2025
- Fabricated steel frames, columns, beams and girders according to blueprints or instructions from supervisors.
- Worked on structural supports using SMAW welding process.
- Operated cutting torches to cut metal pieces prior to welding them together.
- Assisted in loading and unloading materials onto trucks for delivery to job sites.
Customer Service Representative
Sway Communications
Jacksonville
01.2023 - 01.2025
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts and updated information in the system.
- Provided product knowledge to enhance customer experience and satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Collected deposits or payments and arranged for billing.
- Trained new staff on company policies and customer service protocols.
Lead Sales Key Holder
Bath and Body Works, Limited Brands
New Bern
09.2017 - 10.2019
- Led team to deliver exceptional customer service experiences in retail environment.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Managed inventory levels and product displays to enhance store presentation.
- Implemented visual merchandising strategies to align with brand standards effectively.
- Assisted in executing promotional events to drive customer engagement and sales.
- Handled cash register transactions accurately during busy sales periods.
- Oversaw daily opening and closing duties such as counting register funds, verifying deposits and reconciling tills.
- Motivated team members to reach individual and collective goals.
Emergency Medical Technician
Township 7 EMS
James City
08.2016 - 09.2017
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Exhibited composure and initiative during emergency situations, ensuring prompt and effective response.
- Administered CPR and other life-saving techniques on patients in cardiac arrest.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Monitored patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels, to inform treatment decisions.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Operated specialized medical equipment such as ventilators, defibrillators, suction devices and stretchers.
- Committed to quality care through ongoing training and education, enhancing skills and knowledge for better patient outcomes.
911 Dispatcher
Missoula 911
Missoula
01.2011 - 09.2014
- Coordinated with police, fire, and medical services during critical incidents.
- Monitored emergency calls and assessed urgency for appropriate response.
- Provided clear instructions to callers during high-stress situations.
- Operated communication systems to manage emergency response dispatching.
- Documented call details accurately for record-keeping and analysis.
- Assisted in training new dispatchers on protocols and procedures.
Education
Weld To Work
Coastal Carolina Community College
Jacksonville, NC04-2025
Advanced Emergency Medical Services
Craven Community College
New Bern, NC01-2016
Skills
- MIG welding
- SMAW welding
- FCAW welding
- Metal fabrication
- Metal cutting
- Fabrication techniques
- Blueprint interpretation
- Quality assurance
- Safety compliance
- Problem solving
- Welding technique instruction
- Effective communication
Certification
- SMAW 3/8" Carbon Steel- 3G - 4G Structural A36
- FCAW (All Positions)
- GMAW (All Positions)
- Forklift Certified (Valid until Mar 2028)
- OSHA 10-Hour Safety Training
- EPA 608 Core & Type II
Timeline
Fabrication Welder
Container Products Company
07.2025 - Current
Structural Welder
Quillen Welding Services
05.2025 - 07.2025
Customer Service Representative
Sway Communications
01.2023 - 01.2025
Lead Sales Key Holder
Bath and Body Works, Limited Brands
09.2017 - 10.2019
Emergency Medical Technician
Township 7 EMS
08.2016 - 09.2017
911 Dispatcher
Missoula 911
01.2011 - 09.2014
Weld To Work
Coastal Carolina Community College
Advanced Emergency Medical Services
Craven Community College