Roselyn Tornez Ventura
Winston-Salem
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
Work History
Cashier
Victoria Decorations
Winston-Salem
10.2024 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
Cleaner
Fairy's Maid Cleaners
Winston-Salem
02.2024 - 10.2025
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Education
High School Diploma -
Robert B Glenn High School
Kernersville, NC06-2026
Skills
- Customer service
- Point of sale operation
- Inventory management
- Cash handling
- Time management
- Team collaboration
- Cleaning and sanitizing
- Bilingual Spanish and English
- Supply restocking
Languages
Spanish
Professional
Timeline
Cashier
Victoria Decorations
10.2024 - Current
Cleaner
Fairy's Maid Cleaners
02.2024 - 10.2025
High School Diploma -
Robert B Glenn High School
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