ROSE MARTINEZ
Seven Springs
Summary
Motivated professional with proven ability to apply knowledge and skills to complete tasks efficiently while adhering to company policies. Experienced educator skilled in creating inclusive learning environments that support diverse student backgrounds. Expertise in curriculum development and special education strategies, combined with strong communication and adaptability to enhance educational outcomes.
Overview
8
8
years of professional experience
Work History
ESL Teacher's Assistant
North Duplin Jr/Sr High School
Mount Olive
09.2024 - Current
- Maintain accurate records of student attendance, progress, and assessments in accordance with institutional policies.
- Improve student grammar and conversational skills through role play assignments.
- Encourage students to practice speaking in English by creating a positive classroom environment with interactive activities.
- Test, evaluate, and counsel students regarding academic performance and goals.
- Determine training needs of each student through academic assessments.
- Monitor student progress through regular assessments and documented results according to school policy.
Referral Coordinator & Receptionist
Goshen Medical Center
01.2022 - Current
- Verified and authorized insurance for MRI and other medical services, including private and Medicaid.
- Facilitated communication with referral sources and managed assigned tasks.
- Provided interpretation services to enhance understanding between clients and providers.
- Greeted patients and collected fees prior to provider consultations.
- Processed office visit charges and patient payments in compliance with policies.
- Ensured availability of all necessary forms and records for office visits.
- Established new patient packets and organized charts efficiently.
- Answered phone calls, took messages, and routed them to appropriate personnel.
Patient Services
LaGrange Pediatrics
01.2021 - 01.2022
- Greeted patients, verified insurance information, and collected any fees due before a provider saw the patient
- Processed office visit charges and patient payment transactions promptly according to GMC policy
- Ensured all forms, records, etc pertinent to the office visit are available
- Completed new patient packets and charts
- Answered phones; take messages and route them to appropriate personnel
- Maintained patient accounts and records
Crew Trainer
McDonald's
01.2017 - 01.2021
- Uphold health and sanitation standards, while serving fresh hot food with a smile on time
- Reconciled all receipts totals, cash, and credit payments, and addressed any shortages with staff members that dealt with a particular drawer
- Handled customer complaints and queries about food and service
- Trained incoming employees with presentation, preparation, and upheld customer satisfaction
- Handled tasks under pressure, and in a fast-paced environment
Education
Bachelor of Science -
Regent University
Virginia Beach, VA05-2025
Associate of Arts -
James Sprunt Community College
01.2022
General Education
James Sprunt Community College
12-2021
High School Diploma -
North Duplin High School
01.2020
Skills
- Spanish fluency
- Effective communication
- Adaptability
- Interpersonal skills
- Analytic
- Communication
- Strong work ethic and dependable
Timeline
ESL Teacher's Assistant
North Duplin Jr/Sr High School
09.2024 - Current
Referral Coordinator & Receptionist
Goshen Medical Center
01.2022 - Current
Patient Services
LaGrange Pediatrics
01.2021 - 01.2022
Crew Trainer
McDonald's
01.2017 - 01.2021
Bachelor of Science -
Regent University
Associate of Arts -
James Sprunt Community College
General Education
James Sprunt Community College
High School Diploma -
North Duplin High School
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