Rosa Banegas
Lenoir,NC
Overview
8
8
years of professional experience
Work History
Production Associate
The Montana Scene
05.2024 - 02.2025
- Packed and shipped hundreds of local and online orders for a Montana lifestyle themed apparel and gift shop. Kept track and stocked inventory.
Housekeeping Supervisor
Sonesta, Red Lion Hotel
01.2023 - 02.2025
- Trained and mentored the housekeeping team, performed room inspections for quality control, and assisted with special events and guest needs in a 170 room hotel.
- Communicated effectively with the Front Desk and General Management to ensure that arriving guest rooms are clean and well-prepared.
- Managed all aspects of housekeeping operations, including scheduling, ordering and maintaining of inventory, tracking employee performance, and reporting room maintenance opportunities
Housekeeping Lead
Pursuit, Grouse Mountain Lodge
06.2021 - 12.2022
- Duties include room inspections, customer service requests, auditing lost and found, reporting maintenance issues and stocking supplies in a 143 room lodge.
- Provided training and management coverage.
- Collaborated with hotel management to address housekeeping opportunities throughout the property and maintained a high standard of cleanliness.
Remote Field Support Representative
Crossmark
01.2021 - 05.2021
- Analyzed and quantified data for CVS stores across the US with hundreds of audits daily for planogram completion.
- Collaborated with management to provide updates on project execution, updating spreadsheets, and reviewing timeframes on planogram supply shipping.
- Provided phone support to stores to resolve issues and provide updates in project execution.
Retail Team Lead
Crossmark
06.2020 - 12.2020
- Provided in-store administration and oversight of fixture installations and planograms for CVS Health Hub remodels across the eastern US.
Traveling Retail Merchandiser
Crossmark
01.2017 - 03.2020
- Executed planograms and fixture installations in Rite Aid to Walgreens conversion.
- Remodeled 70+ stores across the eastern US.
Education
High School -
West Caldwell High School
01.2009
Skills
- Customer Service
- Team leadership experience
- Bilingual
- Phone operator
- Verbal and written communication
- Attention to detail
- Microsoft suite
- Excel
- Word
- Outlook
- Microsoft Teams
- IOS
- 45 wpm
Languages
English
Spanish
Timeline
Production Associate
The Montana Scene
05.2024 - 02.2025
Housekeeping Supervisor
Sonesta, Red Lion Hotel
01.2023 - 02.2025
Housekeeping Lead
Pursuit, Grouse Mountain Lodge
06.2021 - 12.2022
Remote Field Support Representative
Crossmark
01.2021 - 05.2021
Retail Team Lead
Crossmark
06.2020 - 12.2020
Traveling Retail Merchandiser
Crossmark
01.2017 - 03.2020
High School -
West Caldwell High School
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