Rood Wally Gerard
Charlotte
Summary
Recent Computer Systems Engineering graduate with strong skills in full-stack development, system design, and troubleshooting. Proficient in JavaScript, TypeScript, Angular, and Java/Spring Boot. Experienced with RESTful APIs and PostgreSQL. Adept at solving complex problems, and building secure, scalable web applications. Fluent in four languages, and passionate about creating inclusive digital experiences.
Overview
4
4
years of professional experience
Work History
Software System Manager
ZuccaIT
02.2021 - Current
- Manage lottery operations: setting number ranges, processing ticket submissions, and resolving ticket-related issues.
- Provide remote access control and technical troubleshooting to system users.
- Ensure system availability and accuracy through proactive monitoring and data corrections.
ESOL Facilitator (Haitian Creole)
Forest Hill High School
West Palm Beach
02.2024 - 07.2025
- Support multilingual students by interpreting classroom content and facilitating English comprehension.
- Collaborate with educators to produce multilingual instructional materials.
- Enhance educational access and engagement for Haitian Creole-speaking students.
Full-Stack Software Developer
ZuccaIT
Santiago
02.2021 - 03.2023
- Designed and developed a web-based private lottery application customized for users in different U.S. states.
- Created a secure backend API using Node.js and PostgreSQL for real-time ticket validation and data retrieval.
- Built dynamic front-end interfaces using Angular for intuitive user interactions.
- Integrated authentication and payment logic for a seamless user experience.
Education
Bachelor of Science - Computer Systems Engineering
Pontificia Universidad Católica Madre y Maestra
Santiago, DR01.2024
Skills
- JavaScript
- TypeScript
- Java
- Angular
- SpringBoot
- PostgreSQL
- Git
- REST APIs
Projects
WeTube (Capstone Project), Developed a decentralized video streaming platform using PeerTube API. Ensured privacy-first architecture that protects user data while delivering a seamless viewing experience. Inspired by YouTube but built to eliminate centralized control and increase data security.
Languages
English
Full Professional
French
Full Professional
Haitian Creole
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
ESOL Facilitator (Haitian Creole)
Forest Hill High School
02.2024 - 07.2025
Software System Manager
ZuccaIT
02.2021 - Current
Full-Stack Software Developer
ZuccaIT
02.2021 - 03.2023
Bachelor of Science - Computer Systems Engineering
Pontificia Universidad Católica Madre y Maestra
Similar Profiles
Chanisse BatesChanisse Bates
Customer Pickup Coordinator at FedEx GroundCustomer Pickup Coordinator at FedEx Ground
Tavis MackTavis Mack
Gender Affirming Navigation Specialist at Planned Parenthood South AtlanticGender Affirming Navigation Specialist at Planned Parenthood South Atlantic
SIDDHARTH CHOWGLESIDDHARTH CHOWGLE
Product Marketing Manager at Vapor MavenProduct Marketing Manager at Vapor Maven
HANNA HONERHANNA HONER
Supervisor – Parenteral Operations (Formulation) at Eli LillySupervisor – Parenteral Operations (Formulation) at Eli Lilly
Douglas WongDouglas Wong
<p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL