Ronessia Byers-Caldwell
Charlotte
Summary
Expertise in inspections and wastewater management, emphasizing operational efficiency and problem resolution. Proven ability to conduct thorough inspections and prepare detailed reports, significantly contributing to infrastructure integrity and public satisfaction through effective communication and collaborative efforts with teams and agencies.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CCTV Technician
Storm Water
Charlotte
09.2024 - 11.2025
- Open/Close storm grates, Assist with inspections of storm drainage.
- Assist Crew Chief with maintenance of Truck & camera maintenance.
- Operates CCTV inspection of equipment & truck tools.
- Assists in Cable termination & understanding safety protocols & physical task.
Manhole Inspector
CITY OF CHARLOTTE
Charlotte
10.2019 - 09.2024
- Opens/closes manholes.
- Tests wastewater mains for blockages using the SL-RAT equipment.
- Prepares and submits reports concerning sewer applications and inspections.
- Answer general questions and assist in responding to complaints from public or private agencies concerning issues with wastewater and recycled water infrastructure installation and/or locating of those facilities.
- Data Inspection and Analysis for Manholes
CCTV Technician Intern
CITY OF CHARLOTTE
Charlotte
10.2019 - 01.2020
- Performs semi-skilled tasks in the wastewater collection systems including maintenance, inspection of sewer lines, and camera maintenance.
- Operates CCTV inspection equipment and some heavy equipment.
- Assists in responding to incoming requests for pipeline inspections or in conjunction with preventative maintenance schedules.
- Assists in performing manhole and CCTV inspections.
- Charlotte Water Pipeline Academy Internship
Salon Manager
Supercuts
Charlotte
05.2013 - 08.2019
- Responsible for operations, managing a team of stylists, ensuring customer satisfaction and the profitability of the salon.
- Built relationships with clientele to show their importance and ensured delivery of quality services.
- Maintained cleanliness of the salon, and safety focus for the protection of the employees and clients.
- Responsible for human resources including, interviewing, hiring/training, evaluations, schedules, and salon performance goals.
Education
Licensed Cosmetologist -
Empire Beauty School
Charlotte, North CarolinaHigh School -
Olympic High School
CharlotteWorking Smart - Fundamental Soft Skills Training -
CharlotteSustainable Environmental Training - Training to Work an Industry Niche (TWIN)
CharlotteSkills
- Communication
- Customer service skills
- Critical Thinking
- Leadership skills
- Microsoft 365
- Computer literacy
- Problem Solver
- Time Management skills
- Proficiency with mechanical and electronic tools
- Excellent communication
- Task prioritization
- Critical thinking
- Time management abilities
- Cultural awareness
- Problem resolution
Certification
- Asbestos Worker/Handler
- OSHA Confined Space Entry
- First Aid and CPR Certification
- Soil & Groundwater Sampling
- OSHA 10
- Pest Management Control
- Hazwoper40 Certification
- Nassco Pipeline license
Timeline
CCTV Technician
Storm Water
09.2024 - 11.2025
Manhole Inspector
CITY OF CHARLOTTE
10.2019 - 09.2024
CCTV Technician Intern
CITY OF CHARLOTTE
10.2019 - 01.2020
Salon Manager
Supercuts
05.2013 - 08.2019
Licensed Cosmetologist -
Empire Beauty School
High School -
Olympic High School