Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronda Beamon

Concord

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Specialist

Teleperformance USA
11.2025 - Current

Answer member and provider calls regarding claims and benefits for Government and Healthcare employees. This is a temporary position.

Supervisor/medication Tech

Cadence
06.2025 - 11.2025

Supervised 4 to 5 cnas on night shight. Also passed medication. Provided patient care and oversaw any emergency situations that may arise.

Supervisor/medication Tech

Cooperative Christian Ministries
03.2025 - 06.2025

Supervised and passed meds on night shift 12 hours 8pm to 8am.

Flood Processing Specialist

Assurant
09.2020 - 03.2025

Processed flood insurance for banks. Learned 6 different banking platforms. Also trained new hires on MSP black knight system. Same say auditor.

Supervisor/medication Tech

Best of Care
11.2021 - 11.2023

Supervised Baylor shift every weekend. Passed medication, cooked all 3 meals for residents, cleaned, washed the laundry, and anything else that needed done.

Customer Service Specialist II

Repulic Services
09.2018 - 09.2020

Answer customer calls regarding missed pick ups, took payments, dumpster empty requests etc

Customer Service Specialist III

Duke Energy
02.2014 - 06.2018

Answered customer inquiries regarding bills, processed payments, help train new hires

Education

High School Diploma - High School Diploma

Harcourt High
Scranton

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management
  • Operations coordination
  • Process planning
  • Resource planning and scheduling
  • Process documentation
  • Quantitative skills
  • Case management
  • Experience in leadership
  • Scheduling expertise
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Excellent communication
  • Conflict resolution
  • Time management
  • Decision-making
  • Relationship building
  • Written communication
  • Performance metrics
  • Key performance indicators

Certification

I have been licensed medication technician since June 2000 and also hold my 80 hour PCA certification.

Timeline

Operations Specialist

Teleperformance USA
11.2025 - Current

Supervisor/medication Tech

Cadence
06.2025 - 11.2025

Supervisor/medication Tech

Cooperative Christian Ministries
03.2025 - 06.2025

Supervisor/medication Tech

Best of Care
11.2021 - 11.2023

Flood Processing Specialist

Assurant
09.2020 - 03.2025

Customer Service Specialist II

Repulic Services
09.2018 - 09.2020

Customer Service Specialist III

Duke Energy
02.2014 - 06.2018

High School Diploma - High School Diploma

Harcourt High
Ronda Beamon