Ronda Abernathy
Gastonia
Summary
Efficient customer service associate cashier known for high productivity and ability to complete tasks swiftly. Specialized skills include accurate cash handling, effective problem-solving, and strong communication. Excel in customer satisfaction, time management, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
34
34
years of professional experience
Work History
Customer Service Associate Cashier
Ingles Markets Inc
Dallas
07.2024 - 05.2025
- Performed daily opening and closing duties such as counting money, balancing cash drawers, and organizing paperwork.
- Assisted other departments when needed during busy periods.
- Followed company policies regarding returns, exchanges, refunds procedures.
Estimator and Drafter
Beacon Roofing Supply
Charlotte
11.1999 - 12.2023
- Creates detailed reports outlining estimate assumptions used during bidding process.
- Provides input into cost control processes including budget preparation and tracking.
- Develops quantity takeoffs from blueprints and drawings using computer-aided design systems or manual calculations.
Department Manager
Walmart
Gastonia
06.1991 - 06.1995
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
Education
Associate of Applied Science - Mechanical Engineering Technology
Gaston College
Dallas, NC06-1991
Associate of Applied Science - Industrial Engineering Technology
Gaston College
Dallas, NC06-1991
Skills
- Cash handling
- Point of sale
- Customer service
- Refund processing
- Inventory management
- Cash handling expertise
- Retail merchandising
- Calm demeanor
- Merchandise restocking
- Customer focus
- Cash register operation
- AutoCAD drafting
- Blueprint interpretation
- Quantity takeoff
- Cost estimation
- Technical drawing
- Building codes
- Attention to detail
- Construction techniques
- Construction standards
- Construction documentation
Timeline
Customer Service Associate Cashier
Ingles Markets Inc
07.2024 - 05.2025
Estimator and Drafter
Beacon Roofing Supply
11.1999 - 12.2023
Department Manager
Walmart
06.1991 - 06.1995
Associate of Applied Science - Mechanical Engineering Technology
Gaston College
Associate of Applied Science - Industrial Engineering Technology
Gaston College