Mac Haskett
Mills River
Summary
Offering great interpersonal skills and eagerness to learn and develop in customer-focused environment. Delivers solid grasp of basic service protocols and ability to quickly adapt and acquire new knowledge relevant to role. Ready to use and develop problem-solving and communication skills in Financial Service Specialist role.
Overview
1
1
year of professional experience
Work History
Member Service Specialist
Champion Credit Union
Arden, NC
07.2025 - Current
- Assisted members with account inquiries and transaction processing.
- Provided support in resolving member issues and complaints effectively.
- Educated members on credit union products and services.
- Maintained accurate records of member interactions and transactions.
- Collaborated with team members to enhance service delivery processes.
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
Education
Bachelor of Science - Finance
East Tennessee State University
Johnson City, TN05-2025
Skills
- Customer service standards
- Strong empathy
- Customer engagement
- Exceptional communication
- Teamwork and collaboration
- Attention to detail
Timeline
Member Service Specialist
Champion Credit Union
07.2025 - Current
Bachelor of Science - Finance
East Tennessee State University