Accomplished Executive Director/Business Owner recognized for leveraging strong team leadership and development to drive forward progress. Over 35 years experience in all areas of Real Estate industry. Strong knowledge of local and nation market trends and understand all the nuances of the real estate market.
Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Superior organizational and communication skills.
Collaborative with relentless work ethic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Director
Shady Oaks Assisted Living, LLC
03.2008 - 09.2016
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Represented organization to local public by giving presentations and speeches and participating in community events.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
Drove strategic improvements to enhance operational and organizational efficiencies.
Advocated for organization and company mission to raise awareness and support.
Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Increased organizational efficiency by streamlining processes and implementing new systems.
Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
Negotiated with vendors to secure cost-effective deals for office supplies and equipment, managing budget effectively.
Led organization through significant transition period, maintaining stability and focus on strategic goals.
Expanded organization's outreach, executing strategic partnerships with local and international NGOs.
Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Monitored key business risks and established risk management procedures.
Initiated strategy to drive company growth and increase market share and profitability.
Formulated and executed strategic initiatives to improve product offerings.
Analyzed industry trends and tracked competitor activities to inform decision making.
Owner/Operator Builder & Developer
RW Construction, LLC
06.1999 - 06.2014
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Negotiated contracts with vendors to secure favorable terms for the business.
Implemented effective financial management practices, improving cash flow and profitability.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Fostered strong professional network and partnership building skills to connect with quality leads.
Operated with safety and skill to avoid accidents and delays.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Worked closely with owners throughout process to keep projects in line with individual visions.
Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Used personal expertise and craftsmanship to complete residential and commercial renovations.
Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
Developed detailed construction plans and organized required materials to maintain productivity.
Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
Coordinated subcontractors to complete work within quality and timeframe targets.
Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
Led construction of environmentally sustainable buildings, contributing to community eco-initiatives.
Moved and cleared debris from work sites to dispose of in designated areas.
Worked on sites, installing roofs and other exterior components.
Helped with door and window installations.
Installed drywall, siding and other structural components.
Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
Education
No Degree - Business And Finance
Tunxis Community College
Farmington, CT
Florida General Contractor License - General Contractor
Construction Estimating Institute
Internet
06.2014
Skills
Program Management
Strategic Planning
Project Management
Operations Management
Budgeting and financial management
Innovation and Creativity
Business Management
Relationship Building
Compliance and regulations
Financial Management
Operational planning
Marketing
Business Development
Resident satisfaction
Consulting
Partnership Development
Business Administration
Profit and loss statements
Crisis Management
Client Services
Quality Control
Sales management
Business Planning
Outreach Programs
Contract Management
Analytical and Critical Thinker
Goal Setting
Strategic business planning
Relationship and Team Building
Leadership and People Development
Policies and Procedures
Contract Negotiation
Effective Communicator and Public Speaker
MIssion and Vision
Adaptable and Flexible
Certification
Certified Assisted Living Executive Director
Licensed CT Home Builder/Developer
Licensed CT Home Inspector
Licensed CT Realtor
Licensed FL General Contractor
Licensed FL Home Inspector
Licensed FL Realtor
Timeline
Executive Director
Shady Oaks Assisted Living, LLC
03.2008 - 09.2016
Owner/Operator Builder & Developer
RW Construction, LLC
06.1999 - 06.2014
No Degree - Business And Finance
Tunxis Community College
Florida General Contractor License - General Contractor
Construction Estimating Institute
Certified Assisted Living Executive Director
Licensed CT Home Builder/Developer
Licensed CT Home Inspector
Licensed CT Realtor
Licensed FL General Contractor
Licensed FL Home Inspector
Licensed FL Realtor
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