Rona Hawks
Mount Airy
Summary
Seeking a dynamic full-time position with professional growth opportunities to utilize strong interpersonal skills, effective time management abilities, and problem-solving expertise. Eager to contribute to a team-oriented environment, take on new challenges, and deliver high-quality results. Ready to bring a proactive and dedicated approach to roles that value innovation and collaboration.
Overview
25
25
years of professional experience
Work History
EC Teacher's Assistant
Mount Airy City Schools
Mount Airy, NC
11.2023 - 05.2025
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Collaborated with teachers and specialists to assess student progress.
- Effectively communicated and problem solved with parents and teacher
Family Manager
Self-employeed
Mount Airy, NC
03.2020 - 11.2023
- Managed household operations, ensuring efficient scheduling and logistics coordination.
- Developed and implemented effective budgeting strategies for family expenses.
- Organized educational and recreational activities, fostering my sons development and engagement.
Office Manager
Friendly Chapel Church
Pilot Mountain, NC
01.2011 - 03.2020
- Interacted with members of the congregation as well as visitors to provide guidance or assistance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Station Accounting
A. T. Williams Oil Company
Winston-Salem, NC
03.2004 - 01.2011
- Maintain paperwork for thirteen Wilco-Hess now Speedway locations.
- Communicated with district managers and regional managers if any problem occurred.
- Balanced inventory and cash through a seven day worksheet.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Managed 20 or more calls per day from store managers or assistant mangers.
Office Assistant
Randstad
Mount Airy, NC
09.2001 - 02.2004
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Developed customer service guidelines that improved client satisfaction and engagement levels.
- Maintained accurate records of client interactions and administrative procedures for compliance purposes.
Front Desk Receptionist
John Jackson Insurance Agency
Mount Airy, NC
01.2000 - 09.2001
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues efficiently.
- Coordinated communication between clients and insurance agents to streamline service delivery.
- Maintained accurate records of appointments and client interactions using agency management software.
Education
Bachelor of Science - Business Administration
High Point University
08.2005
Associate Degree - Business Administration
Surry Community College
12.2000
Skills
- Verbal communication
- Document management
- Basic accounting
- Scheduling and planning
- Call handling
- Bookkeeping
- Mail management
- Self-starter
Timeline
EC Teacher's Assistant
Mount Airy City Schools
11.2023 - 05.2025
Family Manager
Self-employeed
03.2020 - 11.2023
Office Manager
Friendly Chapel Church
01.2011 - 03.2020
Station Accounting
A. T. Williams Oil Company
03.2004 - 01.2011
Office Assistant
Randstad
09.2001 - 02.2004
Front Desk Receptionist
John Jackson Insurance Agency
01.2000 - 09.2001
Associate Degree - Business Administration
Surry Community College
Bachelor of Science - Business Administration
High Point University