Rona Hawks
Mount Airy
Summary
Seeking a dynamic full-time position with professional growth opportunities to utilize strong interpersonal skills, effective time management abilities, and problem-solving expertise. Eager to contribute to a team-oriented environment, take on new challenges, and deliver high-quality results. Ready to bring a proactive and dedicated approach to roles that value innovation and collaboration.
Overview
25
25
years of professional experience
Work History
EC Teacher's Assistant
Mount Airy City Schools
11.2023 - 05.2025
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Collaborated with teachers and specialists to assess student progress.
- Effectively communicated and problem solved with parents and teacher
Family Manager
Self-employeed
03.2020 - 11.2023
- Managed household operations, ensuring efficient scheduling and logistics coordination.
- Developed and implemented effective budgeting strategies for family expenses.
- Organized educational and recreational activities, fostering my sons development and engagement.
Office Manager
Friendly Chapel Church
01.2011 - 03.2020
- Interacted with members of the congregation as well as visitors to provide guidance or assistance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Station Accounting
A. T. Williams Oil Company
03.2004 - 01.2011
- Maintain paperwork for thirteen Wilco-Hess now Speedway locations.
- Communicated with district managers and regional managers if any problem occurred.
- Balanced inventory and cash through a seven day worksheet.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Managed 20 or more calls per day from store managers or assistant mangers.
Office Assistant
Randstad
09.2001 - 02.2004
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Developed customer service guidelines that improved client satisfaction and engagement levels.
- Maintained accurate records of client interactions and administrative procedures for compliance purposes.
Front Desk Receptionist
John Jackson Insurance Agency
01.2000 - 09.2001
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues efficiently.
- Coordinated communication between clients and insurance agents to streamline service delivery.
- Maintained accurate records of appointments and client interactions using agency management software.
Education
Bachelor of Science - Business Administration
High Point University
08.2005
Associate Degree - Business Administration
Surry Community College
12.2000
Skills
- Verbal communication
- Document management
- Basic accounting
- Scheduling and planning
- Call handling
- Bookkeeping
- Mail management
- Self-starter
Timeline
EC Teacher's Assistant
Mount Airy City Schools
11.2023 - 05.2025
Family Manager
Self-employeed
03.2020 - 11.2023
Office Manager
Friendly Chapel Church
01.2011 - 03.2020
Station Accounting
A. T. Williams Oil Company
03.2004 - 01.2011
Office Assistant
Randstad
09.2001 - 02.2004
Front Desk Receptionist
John Jackson Insurance Agency
01.2000 - 09.2001
Associate Degree - Business Administration
Surry Community College
Bachelor of Science - Business Administration
High Point University
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