Summary
Overview
Work History
Education
Skills
Timeline
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Roman Gravely

Raleigh

Summary

Skilled restaurant worker with expertise in creating welcoming environments and managing diverse business needs. Proficient in understanding server loads, kitchen output, and customer preferences. Proven ability to maintain productivity and composure in fast-paced settings. Experience in all front-of-house positions, excluding bartender and manager roles.

Overview

4
4
years of professional experience

Work History

HOST, FOOD RUNNER, SERVER

Tupelo Honey Cafe
Raleigh
01.2024 - 02.2025
  • Executed server closing duties every Friday and Saturday night to ensure operational readiness.
  • Conducted service walk-throughs to monitor guest satisfaction, cleanliness, and server side work.
  • One of the top servers in liquor upselling through customer engagement.
  • Maintained table settings by removing courses, replenishing utensils, and refilling drinks.
  • Optimized dining room layout to enhance staff efficiency and improve workflow.
  • Assisted departments by bussing tables and delivering food orders quickly.
  • Scheduled reservations while notifying servers and managers about large groups for seating preparation.
  • Functioned as unofficial expediter to streamline food delivery operations effectively.

HOST, FOOD RUNNER, EXPEDITER, BARBACK, SERVER

Gonza Tacos Y Tequila
Cary
04.2023 - 12.2023
  • Lead host.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized communication practices in Spanish with kitchen staff to deliver customer meals in timely manner.
  • Trained new hosts, expeditors, and food runners according to company policies and standards.
  • Delivered correct food items to tables according to order documentation.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

INTERN

Vietri Inc.
Hillsborough
05.2022 - 07.2022
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Shadowed different departments.
  • Prepared and packaged gift boxes.

BARBACK

Boothbay Harbor Country Club
Boothbay Harbor
05.2021 - 08.2021
  • Created stock list for end of night, restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Duties self-taught by observation.
  • Replaced empty kegs and soda syrups.

Education

Bachelor of Arts - History, Minor in Business Administration

North Carolina State University
Raleigh, NC
05-2025

Skills

  • Reservations management
  • Multitasking proficiency
  • Toast and Aloha POS systems
  • Guest relations
  • Menu knowledge
  • Food allergy awareness
  • Interpersonal skills
  • Organizational skills
  • High-volume dining
  • Upselling

Timeline

HOST, FOOD RUNNER, SERVER

Tupelo Honey Cafe
01.2024 - 02.2025

HOST, FOOD RUNNER, EXPEDITER, BARBACK, SERVER

Gonza Tacos Y Tequila
04.2023 - 12.2023

INTERN

Vietri Inc.
05.2022 - 07.2022

BARBACK

Boothbay Harbor Country Club
05.2021 - 08.2021

Bachelor of Arts - History, Minor in Business Administration

North Carolina State University

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Roman Gravely