Rodney McCoy

• Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
• Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
• Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.

• Managed inventory of tools, equipment, and materials for seamless daily operations.
• Maintained healthy green spaces by regularly mowing, trimming, and fertilizing lawns.
• Ensured safety in outdoor spaces by promptly clearing snow during winter months.
• Optimized irrigation systems for water conservation and improved plant growth.
• Constructed functional and visually appealing hardscape elements such as walkways, patios, and retaining walls.
• Utilized power tools and landscaping machines to maintain outdoor areas.
• Performed equipment maintenance and repairs to keep tools functional for projects.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.

Assistant customers with taking their order, making sure my workstation was properly clean and stocked, making sure I have an accurate count of earnings at the end of my shift.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.