Rodney Coble
Burlington
Summary
Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Seasoned Branch Manager with background in steering operations and driving growth. Leveraged leadership skills to enhance team performance, customer satisfaction, and bottom-line results in previous roles. Possess strong strategic planning and problem-solving abilities, coupled with proficiency in customer relationship management, sales strategy implementation, and staff development. Successfully boosted branch productivity by optimizing processes and cultivating high-performing teams.
Overview
27
27
years of professional experience
1996
1996
years of post-secondary education
Work History
Branch Manager
United Land Services
Raleigh
07.2023 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw staff scheduling and resource allocation for optimal team performance.
- Implemented safety protocols and compliance measures for operational standards.
- Coordinated branch activities to streamline workflow and enhance productivity.
- Fostered strong relationships with clients to encourage repeat business and loyalty.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Supported outside sales force in servicing and obtaining new business.
- Assisted other branches when needed during peak periods or special projects.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Branch Manager
Cox Landscape Management
Raleigh
04.2011 - 07.2023
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw staff scheduling and resource allocation for optimal team performance.
- Implemented safety protocols and compliance measures for operational standards.
- Coordinated branch activities to streamline workflow and enhance productivity.
- Developed training programs to improve employee skills and knowledge retention.
- Managed staff scheduling, hiring and training processes.
Branch Manager
Long Brothers Landscaping
Raleigh
04.1998 - 04.2008
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw staff scheduling and resource allocation for optimal team performance.
- Implemented safety protocols and compliance measures for operational standards.
Education
Cumming High School
Burlington, NCSkills
- Staff management
- Financial analysis
- Operational compliance
- Resource allocation
- Performance evaluation
- Customer relationship management
- Sales strategy development
- Process optimization
- Team building
- Conflict resolution
- Employee training
- Workflow coordination
Timeline
Branch Manager
United Land Services
07.2023 - Current
Branch Manager
Cox Landscape Management
04.2011 - 07.2023
Branch Manager
Long Brothers Landscaping
04.1998 - 04.2008
Cumming High School
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