Roderick Locklear
Rowland
Summary
Adept at enhancing operational efficiency and customer satisfaction, my tenure at Walmart honed my expertise in GPS route planning and customer service. Leveraging a strong work ethic and problem-solving skills, I significantly improved delivery accuracy and client relations. My background spans various roles, underscoring my adaptability and commitment to excellence in fast-paced environments.
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Experienced with operating and maintaining various types of production machinery. Utilizes technical skills to troubleshoot and resolve mechanical issues swiftly. Knowledge of safety standards and procedures to maintain secure working environment.
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Experienced with team leadership, ensuring smooth production processes and high-quality output. Utilizes effective communication and problem-solving to address operational challenges. Strong understanding of workflow optimization and team management, contributing to overall productivity.
Professional leader with high standards, prepared to guide teams in fast-paced production environment. Proven track record in optimizing workflow, ensuring quality, and driving continuous improvement. Strong focus on team collaboration, problem-solving, and achieving operational goals. Known for adaptability and reliability in meeting changing demands. Proficient in process management, safety protocols, and staff training.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Walmart
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Event Security Guard
Best Entertainment
10.2024 - Current
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
- Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to ensure seamless coordination in case of emergencies or criminal activities.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reduced incidents of theft and vandalism by conducting regular foot patrols throughout the event venue.
- Provided a secure environment for attendees by implementing strict access control measures at entry points.
- Responded quickly and effectively to various security issues, resolving conflicts and disturbances professionally.
- Assisted in evacuations during emergency situations, ensuring the safety of all attendees and staff members.
- Reviewed surveillance footage regularly to monitor activity within the venue, taking appropriate action when necessary.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Increased attendee confidence in event safety through visible presence and proactive engagement with guests regarding their concerns or questions about security measures in place.
Maintenance Technician
The Commons At Pembroke
08.2024 - 10.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
Cook Trainer
Hardees Resturant
06.2024 - 10.2024
- Cooked same meals over and over during shifts with exact quality results.
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
- Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
- Mentored junior cooks, providing constructive feedback to enhance skill development and overall performance.
- Championed a culture of continuous improvement within the kitchen team through ongoing skills training, knowledge sharing, and performance feedback.
- Ensured compliance with all health codes and regulations, maintaining meticulous records for inspections as needed.
- Conducted regular equipment maintenance checks, ensuring optimal functionality for efficient meal preparation.
- Demonstrated adaptability in managing diverse cuisine requests from guests while maintaining strict adherence to established recipes.
- Optimized ingredient utilization through creative menu planning that minimized waste while maximizing flavor profiles.
- Increased customer satisfaction by ensuring timely preparation and delivery of meals during high-volume periods.
Assembly Line Production Worker
Windsor Windows and Doors
08.2023 - 06.2024
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
Lineleader/Trainer
Pilgrim Pride
03.2020 - 08.2023
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Monitored product quality to achieve superior quality reputation.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
- Maintained communication across key departments and senior leadership team.
- Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.
- Maintained accurate records of production data to track progress against targets and inform future planning efforts.
- Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
Lineleader/Trainer
Perdue Farms, Inc.
04.2018 - 03.2020
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Monitored product quality to achieve superior quality reputation.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
- Maintained communication across key departments and senior leadership team.
- Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.
- Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
- Maintained accurate records of production data to track progress against targets and inform future planning efforts.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
- Monitored employee performance to determine need for additional education and training.
Machine Operator
Harbor Freight Tools USA
01.2017 - 04.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Store Closer
Burger King
03.2016 - 04.2018
- Consistently met strict deadlines for completing necessary paperwork and reporting at the end of each shift.
- Streamlined end-of-day procedures for a more efficient store closing, resulting in reduced overtime hours.
- Conducted thorough inventory counts to maintain accurate records and prevent discrepancies.
- Collaborated with team members to ensure all tasks were completed promptly and accurately.
- Addressed any maintenance or cleaning needs that arose during the close of business, keeping facilities in top condition.
- Identified areas needing improvement and offered suggestions for increased efficiency in the closing process.
- Ensured all employees adhered to company policies during store closing procedures, promoting a consistent level of professionalism.
- Maintained a clean and organized store environment to promote safety and efficiency during closing procedures.
- Managed restocking efforts after-hours to ensure optimal product availability for the following business day.
- Enhanced customer satisfaction by providing efficient and friendly service during the store closing process.
- Completed detailed end-of-day reports, verifying sales totals matched cash drawer amounts for accurate recordkeeping.
Education
High School Diploma - Mathematics
Purnell Swett
Pembroke, NC06.2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Heavy lifting
- Order picking and processing
- Stocking and inventory
- Equipment operation
- Pre-trip and Post-trip inspections
- Heavy hauling
- Machine operating
- Strong work ethic
- Good communication
- Workplace safety
- Machinery operations
- Power and hand tools
- Safety compliance
- Machine maintenance
- Quality control
- Manufacturing experience
- Production monitoring
- Start up procedures
- Assembly procedures
- Employee training
- Team management
- Production scheduling
- Packaging
- Staff motivation
- Productivity enhancement
- Workflow optimization
- Physical fitness
- Surveillance
- Access control
- Relationship building and management
- Conflict de-escalation
- Precision assembly
- Mechanical assembly
- Visual inspection
- Product inspection
- Precision measurement
- Hardware installation
- Product assembly
- Physical stamina
- Quality assurance
- Equipment maintenance
- Equipment monitoring
- Basic math
- Equipment troubleshooting
Timeline
Delivery Driver
Walmart
11.2024 - Current
Event Security Guard
Best Entertainment
10.2024 - Current
Maintenance Technician
The Commons At Pembroke
08.2024 - 10.2024
Cook Trainer
Hardees Resturant
06.2024 - 10.2024
Assembly Line Production Worker
Windsor Windows and Doors
08.2023 - 06.2024
Lineleader/Trainer
Pilgrim Pride
03.2020 - 08.2023
Lineleader/Trainer
Perdue Farms, Inc.
04.2018 - 03.2020
Machine Operator
Harbor Freight Tools USA
01.2017 - 04.2018
Store Closer
Burger King
03.2016 - 04.2018
High School Diploma - Mathematics
Purnell Swett
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